Supply Chain specialist

Sunny Pi-Yi, Liu

adb269@r.postjobfree.com, 650-***-****, Foster City, California 94404

HIGHLIGHT OF QUALIFICATION

• An experienced Supply Chain professional with 4+ years of Supply Chain specialist and 10+ years of Sales assistant, Customer Service and Operation in Logistics / Transportation experience.

• Managed the logistical processing of customer orders, includes coordination with vendors, sales staff, customer service representatives, billing representatives, warehouse and shippers.

• Experience managing Supply Chain and Logistics with Factories shipping production from Asia to US/Europe and Mexico through to customers.

• Skilled in coordinate with worldwide logistics company on the in-transit shipment with deliveries

• Ability to deliver outstanding service, improves efficiency and responsibility with teamwork.

• With self-Motivated, detail oriented with excellent Interpersonal and able work independently.

• Fluent in Mandarin and English in speaking, writing, listening and reading.

• Proficient in MS office- Outlook, Excel, Words and PPT.

• Experience in using: Sage, SAP Business and Oracle ERP.

• Achievement: Special achievement awards from customer in 2016,2017, and 2019 o Supervise the team to achieve 5% total cost down from logistic and warehouse side in2017 o Negotiated with customer to clear a 2 year past due $350k worth dead stock inventory. o Decreased transit expense from 70k USD monthly to 0~2k monthly. WORK EXPERIENCE

Meiko Electronics America Inc., Santa Clara, CA March 2015 - Present Supply Chain Management

• Demonstrates up-to-date expertise in company operational data and applies to development, execution and improvement of action plans.

• Coordinate day to day with logistics companies on in-transit and deliveries between manufacturing sites and 3PL providers or to customer facilities.

• Review and analyze customers weekly demand and supply pipeline; make decision on the purchase plan based on customer firm as well as forecasted requirements.

• Process customers new orders – sample and mass productions and updated production status plan to customer and decide shipping method.

• Evaluate the end-to-end supply chain implementing loss prevention strategy

• Ordering/expediting the material required to meet the production schedule and manger the inventory to meet the customer’s demand objectives to avoid line down.

• Monitors project progress by tracking activity: resolving problems: publishing progress dashboards: recommending actions.

• Collaborate with freight forwarders/broker and warehouse resolves shipping-related issue

• Coordinate planning, update production status report, and make decision on the shipping method to optimize inventory.

• Support customer on daily requests and create ASN on customer’s website for shipment delivery and improve customer service.

• Prepare monthly for Sales Budget, M2 Report, sales orders / purchase order reports.

• Reviews inventory reports for quantity, lot status, investigates and resolves inventory discrepancies in a timely manner.

• Work closely with accounting team on invoicing, credit memo, collection and month end closing.

• Coordinate with quality control team on the RMA with any quality related issues.

• Coordinate with Sales team to evaluate the end-to-end supply chain implementing loss prevention strategy / or Engineering team for any new product launching with production/delivery plans. Morrison Express Corp. South San Francisco, CA Sep. 2013 – Jan. 2015 Customer Service

• Daily correspondence with internal for freight booking to verify customer routing, terms and rates.

• Coordinate with broker, steamship line and trucker to ensure discharge status and to follow up in transit and delivery. Approach to solve any issues which may arise daily. Ensure shipment running accuracy of movement within timely and to avoid extra shipping cost may occurred.

• Establish and maintain great relationships with customers and ensure satisfaction with customer service support.

• Prepare billings, date entry, filing and billing report and all other miscellaneous issues and duties assigned by manager and sales.

• Prepare billings, data entry, filing, and monthly billing report. Apex Maritime Corp. South San Francisco, CA Sep. 2012 – Aug. 2013 Ocean Import Operation

• Ensures accurate and timely data entry into our system.

• Promptly respond to incoming emails and phone calls, troubleshoot issues, and accommodate special needs containers or requests.

• Tracks, traces, and updates the status of shipments daily.

• Monitoring availability and pick up schedules, work with terminal to make sure no delay.

• Coordinate and schedule with Trucking company and customer.

• Prepare all delivery order / documentation / invoice to shipping line and trucking company. Morrison Express Corp. South San Francisco, CA Feb. 2007 – Nov. 2010 Inside Sales

• Handled queries and rate quotations from customers, subsidiaries and overseas office.

• Coordinated with external and internal for all regular and third-party shipment and documentation arrangement.

• Manage the door-to-door transportation of high value/semiconductor manufacturing machinery.

• Entered sales contracts, process damage claims and follow up on billing collections.

• Maintained good relationship with customer and enhancing future sales.

• Resolved and researched on any miscellaneous issue or customer complaints.

• Perform administrative and other duties as assigned by managers. Expeditors International Ltd, Taipei Taiwan Apr. 1999 – Apr. 2002 Sales Assistant

• Handled daily correspondences with both customers and oversea internal for shipment arrangement.

• Coordinated all documentation for overseas shipments, including legalization of documents and compliance with requirements of Letters of Credit.

• Prepared the quotation as required and handled inside sales activities.

• Generate sales dept. monthly various reports, such as sales activity/revenue/shipment tonnage report to management team.

• Monitored irregularities and non-compliance with company policies.

• Travel arrangements for managers and staffs to ensure quality business travel with minimal cost. EDUCATION

Interior Design - Chabot Community College – Hayward, CA REFERENCE Available upon request.

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