Sabrina Paez

***** ** ***** ** *****, FL *****

Cell: 786-***-****

adb23z@r.postjobfree.com

PROFESSIONAL SUMMARY

I am a responsible and mature Medical Billing and Coding Specialist who is detail oriented and quality focused; I am also knowledgeable in uncovering customer needs, finding solutions and handling objections. I bring a positive attitude, great communication skills and passion to my work.

SKILLS

•Networking skills

•Spanish Speaking/Reading/ Writing

•Skilled in HTML, HTTP

•Strong knowledge of writing & typing

•knowledgeable of ICD-10,CPT- 10, HcPcs, Pcs-10

•Knowledgeable Of HIPPA Regulations

•Ms Excel and Word

•Medical Terminology

•Medical Insurance

•Online Claim Submission

•Medical Billing

•Confidentiality

•Quick Learner

•

WORK HISTORY

Security Officer

October 2016 to June 2017

South Florida Security Group

●Patrolled the neighborhood periodically

●Attentive on writing reports or incidents

●Responsible of having vehicles towed who violated parking lot rules

●Routinely locked gates and doors after business hours

Security Officer May 2015 to September 2015

Securitas

• Served as front desk security representative

• Patrolled the building periodically

• Monitored cameras for any suspicious activity

• Attentive on writing reports of incidents and activities

•Serviced with walkie-talkie at times when communicating with other employees

•Checked I.D. of visitors/employees as necessary.

•Opened secured areas for authorized personnel.

•Responded to employee altercations.

•Assisted with intoxicated guests.

•Responded to security alarms.

Cashier October 2014 to December 2014

Office Depot

• Set up and explained new rewards membership contracts.

• Cleaned up work station and area

• Sales on Merchandise

• Greeted customers and ascertained customers' needs.

• Verified that all customers received receipts for purchases.

• Directed calls to appropriate individuals and departments.

• Answered phone for customer questions regarding store merchandise, department

information and pricing.

Hostess/Busser August 2014 to October 2014

Khris's

• Hosting

• Serving

• Cleaning

• Organizing

• Answering phones

• Reservations

• Completing transactions for pick-ups

• Greeting new and returning customers

Marketing Executive January 2014 to February 2016

Melaleuca

•Targeted both offline and online consumers by designing a comprehensive marketing strategy.

•Set up and explained new membership contracts.

•Trained and served as a peer coach for new sales associates.

•Answered product questions with up-to-date knowledge of sales and store promotions.

•Attended virtual conference meetings

•Teached members on membership benefits and savings

•Appointment setting

Telemarketer/Fundraiser October 2013 to December 2013

United Support, LLC

•Sales for Donation Service

•Taking outbound calls

•Cold calling

•Collecting donations for non-profit fundraisers

•Described product to customers and accurately explained details

•Appointment Setting

•Described product to customers and accurately explained details and care

Network Martketer May 2013 to February 2014

4Life Research

•sales for merchandise (Healthcare and dietary products)

•Accurately recorded and reported test results according to established procedures.

•Questioned patients about physical and emotional health, lifestyles and diets to determine potential causes of pain.

•Described product to customers

•Politely assisted customers in person and via telephone.

•Created and maintained an organized database to develop promotional sales.

•Set up and explained new membership contracts.

Sales Representative August 2012 to January 2014

Avon

•Sales on Merchandise

•Advertised new arrivals and promotions.

•Helped customers with questions, problems and complaints in person and via telephone.

•Trained and served as a peer coach for new sales associates.

•Monitored and analyzed sales records and consumer purchasing trends.

Telemarketer (Work from home) May 2012 to September 2012

Ameriplan

•Described product to customers

•Politely assisted customers in person and via telephone.

•Answered product questions with up-to-date knowledge of sales and store promotions.

•Effectively communicated with and supported sales, marketing and administrative teams

•Ensured superior customer experience

•Set up and explained new membership contracts.

Sales Clerk December 2011 to January 2012

Steps New York Clothing Store

•Organized racks and shelves to maintain the visual appeal of the store.

•Helped customers with questions, problems and complaints in person.

•Greeted customers and ascertained customers' needs.

•Recommended merchandise to customers based on their needs and preferences.

•Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.

•Removed damaged, out-of-code, not-in-set and discontinued items from displays.

EDUCATION

National Health Association

Cerified Billing and Coding Specialist

November 2019 -Miami, FL

Ashworth College

February 2019 - June 2019

Diploma with Honors certified for Medical Coding and Billing -Miami, FL

Miami Dade College August 2011- August 2013

Associate of Arts: Interior Design – Kendall, FL

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