Linet mueni curricurum cv.
EDUCATION
EDUCATION BACKGROUND
Date Certificate Institution.
****-**** ******* ** *********** and tourism
Management Kiriri Women University of
Science and Technology.
2012-2015 Kenya Certificate of Secondary Education Lema Girls Sec School.
2003-2011 Kenya Certificate of Primary Education
Vitale Primary School.
LINET MUENI
MUSEMBI
Customer service
PERSONAL STATEMENT
To achieve professional excellence in
my field that will provide me with
opportunities to fully utilize and
develop my knowledge and skills. I
am easily motivated, confident,
honest and dedicated to my job.
PROFILE
High degree of autonomy and
tolerance with ability to work
efficiently under pressure and
minimum supervision.
Ability to combine patience
and determination in highly
WORK EXPERIENCE
2018-2019: Total Office solutions
Position: Sales Representative
Duties :
Making cold calls to clients
Scheduling meetings with clients
Following up of payments with clients
Preparing invoices and orders for clients
Making follow up with clients to see if they are satisfied with our services
2017 – 2018: Regent Automobile Assessors
Position: Marketing executive
Duties:
Posted about our products/services online (e.g. social media and forums).
Created, shared and responded to online reviews.
Networked and build trusting relationships with potential customers.
Informed potential customers on products and services.
Used word-of-mouth marketing techniques, like referring Linet mueni curricurum cv.
demanding situations for best
results.
Ability to work and study in a
multi-cultural environment.
Ability to grasp new concepts,
ideas and integrate them into
desired results.
Good leadership and decision
making coupled with strong
organizational skills.
Excellent verbal, written
communication skills and
interpersonal skills.
Confident, articulate and
professional communication
abilities.
An excellent team player.
CONTACT
**************@*****.***
lynett mueni.
mueni lynette
our company to friends.
Monitored online comments and respond or forward to the Marketing department.
Assisted in organizing marketing events.
Tracked customers’ preferences and suggest advertising and positioning ideas.
Provided feedback to the Marketing and Product
departments regarding customers’ requests.
Tracked and report on competitors’ marketing activities. Sept.2017-Dec.2017 Valencia hotel
Position: Customer service
Duties:
Provide the perfect service experience for every Guest
Ensure the Guest feels important and welcome in the restaurant
Ensure hot food is hot and cold food is cold
Adhere to timing standards for products and services
Present menu, answer questions and make suggestions regarding food and beverage
Serve the Guest in an accommodating manner
Apply positive suggestive sales approach to guide Guests
Assist in keeping the restaurant clean and safe
Provide responsible service of alcoholic beverages
Deliver food and beverages to any table as needed Dec 2015 – August 2016: Alexander and Company LTD
Position: Personal Assistant
Duties:
Welcoming guest into the company and guiding them to their various views
In charge of the switch board
Receiving all incoming calls and switching them to the relevant people.
Booking dairies for the managing director.
Attending meetings with management and doing minutes
Filling company records and Keeping them
Attending to all client’s enquiries
Arrange with company driver for site visits
Maintaining a timetable for company cleaners and drivers Linet mueni curricurum cv.
Doing weekly reports to the management on areas of concerns and amendments
Any other duty as allocated by the management
SKILLS
Able to communicate politely and professionally with the customers
Physically fit as the job involves a lot of manual labor work
Agile and efficient
Ability to follow instructions
Attention to detail
Capable of working for long hours consistently
A good listener and quick learner.
Independent thinker who can work with minimal or no supervision.
Quick thinker and fast on grasping new concepts accurately.
Technologically forward and up to date on new trends. REFERRES
Ms. Eudia Gathama
Human Resource manager
Regent Automobile Valuers and Assessors LTD.
PO Box 34365 – 00100,
Muthithi Road, Westlands Nairobi.
*****@*****************.**.**
Mirriam Ngina
Sales Manager
Total Office Solutions
************@*****.***
Justus Kamau
IT Manager
Regent Automobile Valuers and Assessors LTD.
PO Box 34365 – 00100,
Muthithi Road, Westlands Nairobi.
******@***********.**.**