JAFAR SADIQ M.F

Mobile: +91-994*******

WhatsApp: +91-994*******

Email Id: adb21w@r.postjobfree.com

OBJECTIVE

Enthusiastic IT help desk professional seeking to benefit an IT support Engineer position with complex technical knowledge and strong management skills.

HIGHLIGHTS

Diverse PC knowledge

Vast technical knowledge

DHCP/DNS,Ethernet,Sonic

Cyberoam firewall proficient

Network configuration & support

Exceptional troubleshooter

Local remote system support

LAN expertise

Proficiency in TCP/IP protocols

Network asset management

Proficient in phone, printer, and security, crimping LAN and Phone cables.

Windows 7,8,10

MS office proficient

Excels under pressure

Work well with staffs and customers

EXPERIENCE

Gulf Apps, Muscat. 28thJun 2019 to Present

Network Engineer

Installing, configuring and maintaining CCTV camera (Both Analog, IP camera) like Hikvision and enabling remote access to view CCTV camera from outside network through Hik connect App.

Installing & configuring Microtik router ( CAP Ac ), TP-link ADSL.

Configuring IP Video Intercom for Main door unit and indoor station for building and villa.

Installing, configuring and maintaining time attendance and access control like Matrix, Zkteco and given training to client about how to use the software.

Installing, configuring SONIC WALL and creating NAT policy to access websites from outside network and given internet access to users through MAC Address.

Installing, Configuring WATCHGUARD firewall and creating site to site VPN for accessing shared folders, IP phone from Head office to branch office.

Installing, Configuring IP telephony like Zycoo, fanvil

Installing, Configuring gaming, Inventory, laundry software to client systems.

Visiting the client place for making quotation as per client requirements.

Installing & Troubleshooting in Operating system ( Windows 10,8.1,8,7,XP)

Troubleshooting related to Networking, WIFI, CCTV Camera,

Installing, configuring & troubleshooting Local and network printers, Routers, Switches, LAN, WAN.

Responsible to resolving trouble-tickets raised by clients through phone, email or remote access.

MARG GROUP, CHENNAI. 15thAug 2016 to 15thApril 2019

System Admin

Responsible for maintaining and installing computer networks based on office environment

Installing & Troubleshooting in Operating system ( Windows 10,8.1,8,7,XP)

Installing, configuring Biometric device, CCTV, WIFI Modem.

Installing, configuring & troubleshooting Local and network printers, Routers, Switches, LAN, WAN.

Knowledge in CYBEROAM Firewall to block unwanted websites and allow websites as per Company policy and monitoring bandwidth usage.

Installing Academic Software such as 3d Max, Revit, Auto Cad, Navis and Photoshop.

Static IP is configured in Cyberoam Firewall to access CCTV from outside network

Email Configuration using POP3 & IMAP protocol in MS Outlook 2007, 2010 & 2013.

Internet Sharing from One campus to another campus using NSM device.

Provide remote support to other tower desktop engineers & users.

Hardware troubleshoot such as optical drive, Hard Disk, RAM, SMPS issues are solved.

Installation & Configuration of Shared Printer access with permitted users.

Creating E-mail id for new joining Staff and Students

Creating Cyberoam Captive portal to access the internet for new joining staff and students.

Installing K7 Antivirus in Client System and regular updates.

Provide software installation Support, Responsible for the installation of software's

like antivirus, MS-office, adobe & acrobat reader and other office stuff.

Maintaining Asset Management and co-ordinate with vendor to solve ISP related issues.

AL-MILLION SERVICES TRAD.& CONT. CO. W.L.L, DOHA, QATAR. 16thApril 2015 to 25th May 2016

IT Executive

Able to install, troubleshoot and support operating systems and applications, as well as manage and troubleshoot network connections and wireless networks.

Responsible for networking, design, installation and maintenance services.

Installing and configuring Windows server 2003, 2008 and 2008R2.

Installing & Troubleshooting in Operating system (Windows 8, 7, XP) and Application Software’s.

Installing, configuring & troubleshooting Local and network printers, Routers, Switches,LAN,WAN.

Implementing Group policies such as block external hardware, desktop background as per the Company policy and Managing Active Directory User Creation, Deletion and Permissions.

Configuring the Sonic firewall to block unwanted access from office systems .Creating NAT policy through sonic firewall to access Server from anywhere.

Configuring & troubleshooting Microsoft outlook accounts.

Technical Support for the users such as, PC hardware, software installations, start-up issues and networking problems.

Installing and Supporting application like Tally.ERP9 and HRM.

Responsible for maintaining the Backup network, hardware, software, files on a regular basis accordingly as per the company policies.

Managing user accounts and giving share & security level permissions.

Network printer mapping and maintenance.

Monitoring the Disk spaces and Antivirus updated the status in Server on daily basis.

Crimping and Punching to Cables and Managing IT Assets in the Organization.

Coordinating with ISPs for any network related issues and outages

Million Day Hotel (3 Star), Mayiladuthurai, India. 18thSep 2013 to 10th April 2015

Network Engineer cum EDP

I have been maintaining the servers and backup data for Software (Champagne) by day-to-day process and installing and troubleshooting for software, hardware applications, printer, Network equipment and create domain for new client system and connecting all client machine to server.

Network administration; create/delete user accounts, manage user rights, monitor and manage servers and blocked unwanted website, Nating static ip and DVR camera ip through sonic firewall.

Installed, configured Biometric access and assign ip for all system and CCTV camera monitoring and configured outlook mail and Troubleshoot IT related issue.

We are using Champagne software in Million day hotel. In this software in my control 14 modules such as front office, point of sales, stores, housekeeping, tcms, asset management..etc.

Create/delete user accounts, manage user rights in Software. If any problem occurs in software, I am the responsible to rectify the problem and front office, restaurant report given to manager for monthly basis.

GLOBE MARINE SERVICES CO, Dammam, Saudi Arabia. 24th Feb 2010 to 28 Feb 2012

System Operator

I have created Invoice process for every Ship and making excel report for day-to-day process and prepared daily tonnage report and weekly, monthly statistics reports and data feeding for daily report in software.

EDUCATION

BACHELOR OF ENGINEERING : Computer Science Engineering in the year of 2003 – 2007 in A.V.C -College of Engineering at Mayiladuthurai, India

PERSONAL DETAILS

Name : JAFAR SADIQ

Father’s Name : MOHAMED FAROOK.S

Date of Birth : 17-Sep-1986

Marital Status : Married

Permanent Address : No 8, Eda Street, Railady, Mayiladuthurai. 609003

Email id : adb21w@r.postjobfree.com

Passport Details : PP No : T1086039

Passport Expired : 03-12-2028

Date:

Place: Yours Truly.

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