Customer Service Sales
Resume:
Brook Hilton
AutoCAD Drafter/Machinist
Sherman Oaks, CA
adb21k@r.postjobfree.com
Versatile AutoCAD Draftsman/Machinist proficient in technical principles of design and drafting. Versed in producing concise and clear plans and drawings. Authorized to work in the US for any employer
Work Experience
Retail Sales Associate
Staples - Studio City, CA
August 2017 to Present
Top Skills Sales Staples, Maintained visually appealing and effective displays for the entire store. Kept the showroom clean and maintained neat, orderly product displays. Communicated information to customers about product quality, value and style. Processed shipments and maintained organized stock shelves. Stocker
Wal Mart Stores - Marysville, CA
March 2015 to August 2015
Maintained visually appealing and effective displays for the entire store. Kept the showroom clean and maintained neat, orderly product displays. Communicated information to customers about product quality, value and style. Processed shipments and maintained organized stock shelves. Team Leader/Small Arms Repair Technician
US Army
January 2011 to July 2014
3 years 7 months).
Performed reconnaissance operations.
Reviewed and edited correspondence prior to release and submission for signature. Trained and instructed subordinates and supported units on weapon maintenance. Received and implemented combat orders and directed deployment of personnel in offensive, defensive and retrograde operations.
Coordinated operations with armor, artillery and air support. Blueprint reading and rendering
Sales Associate
Michaels Stores, Inc - Marietta, GA
August 2009 to December 2010
Maintained visually appealing and effective displays for the entire store. Kept the showroom clean and maintained neat, orderly product displays. Communicated information to customers about product quality, value and style. Processed shipments and maintained organized stock shelves. Processed all sales transactions accurately and in a timely fashion. Marked clearance products with updated price tags. Shift Manager
Caribou Coffee - Marietta, GA
October 2001 to June 2006
Helped customers select products that best fit their personal needs. Opened and closed the store, which included counting cash drawers and making bank deposits.
Answered customers' questions and addressed problems and complaints in person and via phone. Maintained visually appealing and effective displays for the entire store. Offered exceptional customer service to differentiate and promote the company brand.
Education
Associate of Science in Mechanical Drafting And Design Los Angeles Valley College - Van Nuys, CA
December 2019
Associate of Science in Engineering Technology
Los Angeles Valley College - Van Nuys, CA
December 2019
Associate of Science in Construction Sustainable Management Los Angeles Valley College - Van Nuys, CA
December 2019
Certificate of Achievement
Los Angeles Valley College - Van Nuys, CA
December 2019
Certificate of Achievement
Los Angeles Valley College - Van Nuys, CA
December 2019
Certificate of Achievement
Los Angeles Valley College - Van Nuys, CA
December 2019
Certificate of Achievement
Los Angeles Valley College - Van Nuys, CA
December 2019
Associate of Arts in Spanish
Los Angeles City College - Los Angeles, CA
June 2018
High School Diploma
Walton High School - Marietta, GA
Skills
• Cnc (2 years)
• Design development (1 year)
• Schematics (1 year)
• Design management (2 years)
• Lathe (2 years)
• Lathe machine
• Milling (2 years)
• Drafting (2 years)
• Problem-solving
• Microsoft Office (10+ years)
• Customer Service
• MS Office
• Revit (1 year)
• AutoCAD (2 years)
• Architecture Drafting (2 years)
• MicroStation (1 year)
• Adobe Photoshop (1 year)
• Drafting (2 years)
• Excel
• Soldering (1 year)
• Microsoft Word
Military Service
Branch: United States Army
Rank: Specialist
Branch: United States Army
Rank: Specialist
Certifications and Licenses
driver's license
Additional Information
Skills
Manual drafting background 3D renderings
Construction procedures Tapping and milling
Schematics understanding Sketches and materials interpretation Problem-solving Thread and plug gauges
Team collaboration Lathe machine operation
Design management CNC and manual equipment
Design development
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