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Sales Customer Service

The Bronx, NY
18.00 hr but
February 28, 2020

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Emely Ortiz

***st ** West ap. #*A

New York, New York



BLOMMINGDLAE’S, Soho (NY)- Supervisory Assistant/ Shoe Expeditor March 2019-

- Recover shoe sales floor and scan inventory back into stock

- Maintain integrity of shoe inventory by ensuring accuracy of scanning and placement

- Receive and process new merchandise

- Assist in moving tables and fixtures on shoe sales floor for new merchandise, season changes, clearance sets, and special events

- Set up shoe displays for new merchandise, season changes, clearance sets, and special events

- Pull orders from stock and stage for selling associates

- Fulfill shoe orders

- Process damages, return to vendors, and shoe jobbers

- Replenish displays and other products as needed

- Assist in the markdown process

- Assist in seasonal inventory

- Maintain orderliness and cleanliness of shoe sales area

- Attend to customer service needs in a friendly and helpful manner when approached

- Maintain high customer readiness standards by delivering a clean, neat, easy to shop store environment

- Assist with special projects as assigned

- Perform other duties as needed

- Regular, dependable attendance and punctuality

AMC, Loews Lincoln Square (NY)- Crew Member Leader March 2018 - March 2019

- Answer guests concerns

- Resolve guests concern

- Perform daily concession maintenance duties Clean and maintain the exterior and interior

- Exhibit excellent guest service skills

Brookstone,Garden State Mall (NJ)-Sales Associate

December 2017- March 2018

- Organize products

- Speak to customers

- Assist customers with purchases

- Demonstrate knowledge of all Brookstone products Private Tutoring, Manhattan (NY)- Private Tutor

December 2017- June 2018

- Provide private tutoring (3 days a week) to a 9 year old child SKILLS

Adaptability, Self-motivated,

Respectful, Teamwork oriented,

Great problem solving skills,

Dependable, computer skilled

and Time management


Coach’s Award- received

from the department of

Athletics in high school,

showed great strengths of

responsibility integrity,

honesty,and leadership

Leadership Award- received

from the department of

Athletics, showed a great

sense of leadership, character,

and restraint

Academic Award 4.0

received by the department of

Academics, showed hardwork

and commitment


Bilingual (English and

Spanish), can read and write

in French

Middle School tutoring,Inwood Academy (NY)- Tutor

September 2017- January 2018

- Volunteer work

- Provide students with academic assistance

Freedom and Citizenship, Manhattan (NY)-Civics Student July 2017- December 2017

- Civic leadership seminars, Civic lectures, projects on worldwide issues, understanding and develop advocacy

Washington Heights Youth Service Collective, NYC (NY) May 2014- September 2017

- Represented the community’s youth sector and spoke to issues impacting our community’s children and teens during regular meetings of this coalition of Northern Manhattan youth-serving organizations


Inwood Academy For leadership, Manhattan (NY) — High School Diploma

August 2014 - June 2018

Highschool diploma

John Jay College, (NY) — Pursuing a Bachelor's

July 2018 - present

Pursuing a bachelor's degree in Forensic Psychology, and Criminology/Sociology

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