Bachelor of Arts // Political Science 2014 Arizona State University
Microsoft Office: Word, Excel, Outlook
Google Drive: Docs & Sheets
Google Calendar: Setting Appointments & Sharing Events
QuickBooks Drafting Purchase Orders & Invoices
Habitat for Humanity
Human Rights Campaign
Tropical Audubon Society
Assistant Taproom Supervisor/Bartender
J Wakefield Brewing Miami, FL December 2016 – August 2019
Maintained a secure and safe work environment by selecting, orienting, training over 15+ employees, and developing personal growth opportunities.
Responsible for opening and closing business, balanced safe daily, created cashier banks, and prepared deposits ranging up to $3,000. Manually inventoried of over 400+ kegs, 1000+ canned products, and retail merchandise on a weekly basis.
Maintained quality service by upholding customer service standards; analyzed and resolved customer service problems; identified trends and recommended system improvements.
Compliance with safety standards for the Florida Department of Agriculture, Administrative Code 5k-4
Brandy’s on Main Hendersonville, NC Oct 2019 – January 2020
Trained new staff and supported in team building and improvement of 15+ FOH staff.
Knowledge of French fine cuisine such as the five mother sauces, cuts of steak, wines, etc. to inform any guest inquiry.
Perspectives International Inc Doral, FL May 2008 – August 2019
Organized a database for up to 50+ clients with Microsoft Excel and QuickBooks in the Ophthalmic field.
Corresponded with manufacturers and doctors or healthcare facilities to ensure pending sales for product ranging up to $10k.
Drafted sales invoices and quotes weekly with Peachtree Accounting.
Facilitated the logistics and transport of product to the Caribbean and Central America with multiple freight shipping companies.
Yard House Coral Gables, FL May 2013 – September 2016
Trained new staff through a 2-week process and supported in team building and improvement of 30+ servers and bartenders.
Supervised maintenance regulations and standards for bar infrastructure and over 120 draught faucets.
Maintained monthly inventory of bar products.
Managed up ticket orders for over 50+ bar guests and 200+ seated guests.