Customer Service Nurse

TAMMY HERMANSON

*** **** ******, ******* ** ***** · 660-***-****

Email ·**********@*******.***

EXPERIENCE

Golden Valley Memorial Clinic 1602 North Second Street Clinton Missouri

**/**** ** */**/2020

Bothwell Regional Health Center – Coder/Abstractor

2003 - 2006

EDUCATION

STATE FAIR COMMUNITY COLLEGE YEAR

ASSOCIATE OF SCIENCE, State Fair Community College

SKILLS

-Scheduled appointments for all general and specialty physicians, nurse practitioners, radiology and laboratory testing.

-Upheld a high standard of customer service to each patient and co-worker

-Maintained recalls for the Ophthalmology Specialist

-Daily incoming and outgoing mail distribution

-Assisted in beginning the Centralized Scheduling Department

-Performed visual field testing, refraction, dilation, documenting medical history of patients.

-Handled difficult phone calls from troubled patients.

-Performed general office duties as needed.

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