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Food Safety Customer

Edmonton, AB, Canada
February 28, 2020

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Shaganpreet Kaur

***-**** ** ****** **

Edmonton, AB 780-803–5767


Energetic, honest, detail-oriented team player combined with an ability to work in an environment with minimal supervision. Comprehensive problem solving abilities, willingness to learn and highly proficient in dealing with people. Self-motivated with the capability to meet high pressure deadlines and coordinate multiple projects.


To be a vital part of an organization that encourages learning and has a proactive working environment so that I grow with the organization and gain valuable experience.


PepsiCo India Holdings Pvt. Ltd. - Quality Control Laboratory Technician from September, 2017 to Nov, 2018

Sampling of raw materials.

Measuring the quantity of key compounds using chemical laboratory methods.

Checking the compliance with Food safety standards.

Passing the raw materials for final production.

Checking the chemical and organoleptic attributes of the final product.

Ensuring the cleanliness of Laboratory.

Cashier at Shell Gas station ( May, 2019 - Oct, 2019))

Providing outstanding service to both external and internal Customers by ensuring efficient Front End and Remote Cashier operations.

Handling customer complaints in a professional manner.

Providing a safe working and shopping environment by following all safety policies & standards.

Package customer purchases for removal from the store (includes wrapping, bagging).

Ensure all items intended for purchase are identified and properly scanned.

Store Associate at Marshalls ( Oct,2019 - Current)

Providing courteous service to the customers.

Working as a front line cashier by scanning the items intended for purchase and processing refunds for the returned items.

Handling customer complaints positively.

Acknowledging the customers about the refund policy.

Carrying out project during holiday season.

Doing inventory to keep a check on missing price tickets and damaged products.

Recovering the items on sales floor to make it shoppable.


Bachelor of Science

Master of Science (Microbial and Food Technology)


Project Report, Titled: “Extraction of Pectin and Naringin from citrus peel waste” submitted at Punjabi University, Patiala [2017].


HACCP Canada Certified Administrator Training for the development and implementation of HACCP [2020].


Knowledge about HACCP, GMP and ISO.

Ability to conduct laboratory tests for microbiological, chemical and nutritional analysis.

Working knowledge of laboratory techniques, terminology, equipment and materials.

Extremely attentive to detail and organisation.

Organized and excellent time management skills.

Motivated, keen to learn new areas and expand my knowledge.

Ability to work in accordance with quality, safety, and sanitation standards, policies and guidelines.

Good communication skills-both oral and written.

Use of Microsoft Excel, Microsoft Office, Word, Excel, PowerPoint. REFERENCES AVAILABLE ON REQUEST

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