Nikita Zarine Bhat
Ability to effectively manage multiple projects that run simultaneously with
Fundamentals of software’s such as InDesign, Photoshop and Illustrator
Excellent in building customer relationship
Understanding the client's business and needs
Perform well even under pressure
Result oriented and a strong communication skills
To work with a reputed organization, to succeed in an environment of growth and excellence. In search of a job which provides me with job satisfaction and self-development as well as help me achieve personal and organizational goals.
American Eagle Outfitters, Aerie Toronto, Canada
Warehouse Associate 27 October 2019-Till date
Organizing stocks and maintaining inventory
Inspecting products for defects and damages
Examine ingoing and outgoing shipments
Receive, unload and place incoming inventory items appropriately
Organize warehouse space
Providing customer service
Working on the sales floor as well as managing the fitting room
Restocking and replenishing the stock on the floor
Chaos Global Delhi, India
Account Executive/Strategy July 2017 to July 2019
Handling operations for a global financial institution based in Dubai
Developing communication strategy for the same institution; digital communication (emailers, advertisements, forms, screen adapts) print communication (flyers, posters, brochures, advertisements, notices, forms etc), campaigns, outdoor advertisements, designing newsletter (monthly as well as quarterly) event branding, branch branding (internal as well as external spaces), office branding
Maintaining constant contact with key clients to develop service offerings is one of the major roles being performed
Understanding brand behaviour and changes brought about; building up guidelines basis which propels the brand going forward
Co-ordination with the team to understand a project that is customer oriented; what are the limitations that need to be overcome, what communication / visual styles can be adopted and how communication can roll out in the existing market
Developing documents, schedules and instructions for the creative team; upon receiving the brief from the client the basic breakdown of what needs to be delivered and in which format
Toni & Guy Kolkata, India
Front Desk/Administrative Assistant April 2017 to June 2017
Provide an elevated customer experience to clientele by greeting customers, answering questions about services and scheduling appointments based on availability.
Assist in management of business operations by maintaining records and files, performing payroll actions, preparing cost and inventory reports, and ordering supplies.
Scheduling appointments over the phone and also make bookings for clients.
In charge of opening/closing shop and cash register while managing all employee's daily activities.
Oversee and update company's social media outlets including Facebook, Twitter, and e-mails.
Tommy Hilfiger Kolkata, India
Sales Consultant/Customer Service Representative December2016 to March 2017
Consistently a top 3 performer on quota in a sales force of 15 and ranked #1 as of February 2017.
Build rapport and utilize customer experience worksheets to find out more about customers.
Consistently exceeded sales goals by 140% by leveraging strong customer service and relationship marketing skills. (Average daily sales goal $1000).
Resolved customer problems while maintaining a positive and professional attitude to ensure customer retention and increase the rate of win-back customers.
Humber College Toronto, Canada
Post Graduate Certificate in Advertising – Media Management August 2019 to Present
WBUT University Kolkata, India
Bachelors in Media Science (Honours) July 2014 to June 2017