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Human Resources Assistant

Dallas, TX
February 28, 2020

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Absence Management

Records Management

Recruiting and Onboarding

Employee Handbook


Benefits Administration

Incident Reporting and Investigation

HR SharePoint Administrator


EHS Coordinator

CyrusOne Management Services LLC, Dallas, TX Jan 2019-Jan 2020

-Incident Investigation and Reporting: workers’ comp, general liability, property, auto, environmental

-Claims Case Management: workers’ compensation, general liability, property, auto

-Management of ProcessMAP incident reporting database

-OCIP contact for construction projects

-Construction Safety metrics reports

-SharePoint Administrator for EHS Team sites. Built and maintained EHS Intranet, EHS Training, Construction Safety sites, and 8 Project sites.

-EHS Liaison to Human Resources

-Built Access database, EHS Safety Training, to provide safety training records and reporting until May 2019 launch of the Cornerstone learning management system.

Human Resources Coordinator

CyrusOne LLC, Dallas, TX Jun 2016-Jan 2019

-Trained new HR Coordinators, taught Diversity & Inclusion course

-New employee onboarding: implemented online completion of pre-employment documents via DocuSign increasing process efficiency

-Records Manager

-Human Resources SharePoint Administrator: maintained HR Intranet, HR work sites: HR Team Site, Chief People Officer, HR Business Partners, HR Generalist, HRIS, Learning & Development, Recruiting & Onboarding, Compensation, Benefits, Training, Culture & Communication. Project Sites: File Request & Review, Succession Planning, Team Building & Development

-Absence Management (FMLA, short-term disability) - worked with employees and managers to clarify process, ensure compliance, managed documentation, initiated and terminated leave status in Workday (HCM).

-Verified benefits provider invoices, processed for payment, trained and transitioned this task to Benefits Specialist

-Employment verifications

-Background checks

-eVerify I-9 processing

-Managed transition of employee records to digital format in Workday (HCM)

-Wrote Maternity/Paternity Leave Policy

Human Resources Assistant (Contractor)

NextStep Recruiting, Dallas, TX (aka Verity Recruiting) Dec 2014-Jun 2016

-Assisted client (CyrusOne LLC, 11/2015-6/2016) with integrating employee files from corporate acquisition into client’s format

-Database design and implementation: Built Access databases for PTO maintenance and tracking, Employee Referrals, and Exit Interviews.

-Forms design (Adobe, Microsoft Word): Built fillable forms for interview scheduling, drug screens, pre-employment background screening

-DocuSign Templates

-Posted documents to HR SharePoint site

-Employee manual updates

-Assisted Client (Caliber Home Loans, 12/2014-2/2015) transitioning to ADP Vantage HCM.

-Data verification

-Employee onboarding

-Benefits administration (enrollment verification, preparation and submission of employer response for court order and proof of coverage requests, COBRA information packets)

Temporary Staff Assistant

UT Southwestern Medical Center, Dallas, TX Sep 2014-May 2015

-Last assignment: Human Resources, William Clements Univ. Hospital, 4/2015-5/2015

-Internal Medicine: Hematology/Oncology, 2/2015-3/2015:

-Conferences, meetings

-Travel arrangements, expense reports


-Maintenance of research grant accounts

-Research Grants Department: 9/2014-11/2014:

-Update research project status and reconcile to grant fund accounts

-Monitor and report approval status of pending grant applications

-Expense reports

Employment Specialist

UT Southwestern Medical Center, Dallas, TX Jul 2014-Sep 2014

-Human Resources-Recruitment:

-Recruiting and onboarding of Administrative/Clerical positions, Southwestern Temps and Student Interns

-Posting new positions

-Background checks

-Preparation and distribution of pre-employment documentation (via DocuSign)

-Offer letters, new employee orientation packets, ID badges

-Forms design (Adobe Pro): Southwestern Temps Exit, Student Intern Exit, New Employee Orientation, Badge Request

-Database design and implementation: Built Access database, BadgeCrosswalk, as reference for ID badge profiles

-eVerify I-9 processing

Senior Administrative Assistant

UT Southwestern Medical Center, Dallas, TX Jan 2013-Jul 2014

-Human Resources Front Desk: Welcome and assist employees and visitors

-Tuition Assistance Program: (applications, eligibility verification, notification, build database record, reimbursements through PeopleSoft expense reports).

-Built Access database, TAP-HR, to track and report employee participation in the Tuition Assistance Program. Consisting of 8 integrated tables, 10 queries, 9 forms, 10 reports and a menu switchboard, it was intended to provide basis for transitioning this data to PeopleSoft.

-Travel authorizations, expense reports, check requests

-eVerify I-9 processing

-Timekeeping - Human Resources Department (PeopleSoft)

-Employee separation processing - Built Access database, ESF-HR, to maintain HR checkout data from employee separations.

-Special projects

Temporary Staff Assistant

UT Southwestern Medical Center, Dallas, TX Jul 2011-Jan 2013

-Department of Radiation Oncology, Division of Molecular Radiation Biology: Faculty and researcher travel arrangements and expense reports (PeopleSoft)

-Purchase lab and office supplies using PeopleSoft

-Check requests

-Special projects as assigned

-Human Resources Front Desk:

-Welcome and assist all UT Southwestern employees and visitors

-ID Badges (Lenel database)

-Process employee placement notifications

-Termination processing

-Special projects as assigned

Account Manager - Corporate Sales

TigerDirect Inc., Dallas, TX Jan 2011-Jul 2011

-B2B sales - computer hardware, software, and accessories

-Establish relationships with clients, understand their goals, provide solutions to meet

their needs

-Product sourcing and new vendor setup

-Promotions, special offers

-Price quotes

-Ensure correct invoicing, accounts payable follow-up

-Resolve customer issues

National Bid Center Representative

FedEx Office, Plano, TX Jun 2008-Feb 2010

-Sales support for FedEx Office retail centers within assigned region

-Build relationships with customer base to increase retail center revenue

-Follow-up initial retail center quotes to close sales with medium to large business accounts

-Project bidding (prepare estimates, product recommendation)


PHR (Professional in Human Resources)

CPDM (Certified Professional in Disability Management - DMEC)

CLMS (Certified Leave Management Specialist - DMEC)

OSHA 30 (Great Lakes OSHA Education Center)

Notary Public


CyrusOne CORE Award - September 2018

CyrusOne CORE Award - September 2016


DeVry University, Dallas, TX;

Major: Computer Information Systems

Texas Tech University, Lubbock, TX:

Major: Finance

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