Robin C. Wise

**** ******** ********* ************, ** 46237

317-***-**** adb1pk@r.postjobfree.com

Qualifications and Achievements

10+ Years inbound call center experience

5+ Years Multi line switchboard

2+ Years Administrative Assistant

1 Year Supervisory experience

Certified Phlebotomist

Organize work efficiently

Excellent problem solving skills

Strong attention to detail

Work well unsupervised, can manage self on tasks and projects

Extensive Multitasking experience

Software Proficiencies

Microsoft Word, Excel and Outlook, MS-DOS, Acrobat Distiller, Photoshop and more

Experience

ManPower, Greenwood, IN 09/2016 – 10/2017

Administrative Assistant

Receptionist

Switchboard

Indiana Blood Center, Indianapolis, IN 01/2010 – 12/2010

Responsible for drawing patient whole blood

Responsible for following standard IBC, AABB, EU, & FDA SOPs and guidelines

Responsible for all patient information, and usage of computer systems

Defense Finance and Accounting Services, Indianapolis, IN 06/2007 – 05/2008

Answer calls from incoming service members.

Answer service members questions regarding travel pay

Advise service members on correcting erroneous travel pay submissions

Route erroneous pay-outs to appropriate departments

Home 123 (Div. of New Century Mortgage Corp.), Indianapolis, IN 05/2005 – 04/2007

Account Management

Loan Set-up final registrations, submissions forms, completing 1003’s (URLA). Accurately documenting fees applied to loans.

Ordering credit. Documenting income and checking DTI ratios

Checking title work – taxes due and/or delinquencies.

All related duties

Trader Enterprises, Indianapolis, IN 01/1995 – 05/2005

Graphic Designer

Design and execute all graphic print designs and all related duties

Pagination of 11 publications

Customer Service

Photo Coordinator

Multi Line Switchboard

Administrative Assistant to the Director of North American Operations

Receptionist

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