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Manager Customer Service

Location:
De Bary, FL
Salary:
TBD
Posted:
February 28, 2020

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Resume:

Martin Hoffman, CFPIM, CIRM

*** ********** ***** *****: 407-***-****

DeBary, Florida, 32713 Email adb1pb@r.postjobfree.com

Employment History

****-*****&B Hoffman Associates,LLC

Real Estate Development

2001-2014One-StopWireless

Owned and Managed Three Cell Phone Stores.

Extensive Customer Service and Support Provided

Sold Nextel, Sprint, and AT&T Products

1986-2000Lockheed Martin Corp.

1986-1989Production Control Chief on Lantirn Program: Supervised Make & Buy Planners

to Order and Issue all Material and provide Production status versus the Master Schedule

Supervised the Adoption of the First MRP System in Lockheed on the Lantirn Program. Provided hands-on training to Requirements Planners in MRP Principles of Lead Time and Lot Size Parameners.

1990-1997 Inventory Control Manager: Managed the Lantirn Program Warehouse, Receipt, Storage, and Issue of all Production Materials. Performed and Managed Program wide Physical Inventory and Reconciled significant discrepancies.

Worked with Programmers to Develop and Implement an Automated Storage and Material Retrieval System. This Reduced Kitting Hours by 35 Percent saving hundreds of Manhours.

1998-2000 MIS Manager of Ocala Division: Interfaced with Orlando Division in weekly meetings

on Problem areas. Responsible for the Physical Control of all Computer Equipment.

Represented Production Planning at the SAP ERP Evaluation Committee.

1983-1985 Control Laser Corp.

Distribution Control Manager: Managed Receiving, Stockroom, and Shipping

Preformed Physical Inventories. Expedited Critical Material to support Production Lines

1972-1982 Redactron Corp.

Production Control Manager: Scheduled seven Assembly Lines and insured that

Material to Support the Schedule was available in the right place at the right time. Monitored Shipments to fulfill Monthly Plan. Had ten Direct Reports

Including Stockroom, Expediting, and Shipping Personnel.

Education

M.S. in Management with Specialization in Data Processing.

Florida Institute of Technology 1990

B.A. in Industrial Psychology, Hofstra University, 1970

Certified by APICS in Production and Inventory Management in 1986

Achieved Fellow Level 1991

Certified in Integrated Resource Management in 1993

Professional Associations

American Production and Inventory Control Society Member from 1983

Director of Education of Mid-Florida Chapter from 1988-1991

Member of SAP Supply Chain Aerospace Users Group 1998



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