Susan H. Aguirre
Summary of Qualifications
Flexible, team-oriented professional with a successful record of accomplishments working in User Acceptance Testing (UAT), Process Re-engineering, Project Management, Sales and Marketing support (software, hardware, data, and reporting), IT Liaison, IT, Human Resources (data and reporting). There isn’t a system or program that I cannot learn and master.
Experience in testing software, documenting processes and procedures, creating project and process flowcharts, creating documentation. Creating and maintaining project documentation through project management tickets. Data gathering, entry, validation (small to large-scale), and management. Programming and reporting using a variety of off-the-shelf and customized software tools. Advanced experience in Microsoft tools: Excel (pivot tables and Vlookup), Project, Word, Access, Publisher, PowerPoint, Outlook. SQL training and experience. Other programs including SAP, SAS, Power BI, BI, SSRS, Atlassian: JIRA, Sharepoint, Codesoft, Lotus Notes (Domino).
Through personal interests and self-employment, I have developed superior listening, communication and teaching skills dealing with a wide range of people with varying interests.
Highly ethical, self-motivated professional with excellent multi-tasking skills that appreciates a wide range of varied duties. I excel where accuracy and independent thinking are required.
Target Company - October 2019 to February 2020 (contract through TekSystems)
Data Analyst - analyzing existing SAP data reports for problems in Target’s move from retail to cost accounting. Focused on reports on product, the bulk of the calculations for cost accounting. Working with large-scale data validation (hundreds of thousands of rows of data) analyzing for patterns, checking against SAP and other systems to uncover process and pricing errors. Working with subject matter experts within the company (Finance & Retail to build cases for corrections to various systems. Advising for enhancements for maintenance reporting.
Cargill Company - June 2019 to October 2019 (contract through TekSystems)
Data Analyst - validating vendor data for both Cargill’s Agricultural Supply Chain and Starches and Sweeteners Divisions in their move to an SAP ERP system. Working directly with the vendors through email and phone.
Bunzl Retail Services - May 2017 to June 2019 (contract through Otterbase)
Data Analyst & Reporting Specialist - I produce reporting & data for invoicing to internal & external customers. I was hired to help while the company transitioned its data platform. During my period of employment, DDS was purchased by their competitor and the original plan was scrapped. The company ended up moving backward in technology and there have been many problems. My knowledge of the previous data points and original reporting has been key. My abilities beyond the job requirements and my flexible approach has helped the company in getting back to their previous data and reporting standards. I moved to a new contract house and position but I continued to work for Bunzl on Sundays for several months, focused on Urban Outfitters and other large vendors.
Cargill, Inc. - April 2016 to May 2017 (contract through Otterbase)
UAT Analyst / Data Analyst for automation of executive & employee stock system: exercise, transfer, & sale. Created and implemented testing scenarios for both end-user and administration software program. A key player in identifying large gaps in the system. Worked with developers to create software documentation for administration staff. Wrote instructional content for end-users.
3M - July 2014 to March 2016 (contract through Lawinger Consulting, Inc.)
Project Management Coordinator/Label Design Analyst - Managed a team of nine Label Design Analysts assigned to the primary label group of 3M. Instituted weekly meetings, cross-training, training, reporting, and reporting analytics. Worked on Global Harmonizing Standard – a push to provide color labels for federal regulatory requirements. Label design and edits for US and EU labels.
Lurie Besikof Lapidus & Company, LLP – January to April 15, 2014
Tax Associate - Arranging client tax documents for scanning. Working with the scanned documents to verify information. Creating and running reports to manage the flow of the tax documents.
Black Knight Financial (formerly Lender Processing Services) – April 2009 to August 2013
Project Management Coordinator with Business Analyst and QA duties - Created process and project documentation and flow charts for automation of manual processes for bankruptcy and foreclosure business units.
Creation of QA testing scenarios, validation and QA Analysis of completed automation on testing systems for production roll-out. Project documentation using ticketing systems. Assisted IT in maintaining existing automation systems.
Kroll Ontrack – September 2008 to April 2009
Document Coding Clerk - Scanned (photos) of documents were searched for key information. Entered information into a database. Accuracy was vital in this job.
SusanAguirre.com – February 1997 to April 2009
I taught meditation and energy (Chi / Qi) skills in a series of classes including a professional level that allowed my students to start their own business, including website creation. I have also have experience in coding and maintaining my personal and business websites and blogs using HTML, FTP, and have created and maintained simple websites for various clients and students.
3M Company – April 1982 to January 31, 1997
I started my career with 3M Company as a data-entry trainee and worked my way to a position as a Sr. Systems Analyst, with responsibilities of a database administrator, hardware and software installation and training, data analysis and programming in both computer-based software and mainframe systems.
1995 – 1997 Sr. Systems Analyst - Industrial Trades Division
1989 – 1995 Systems Analyst - Automotive Trades Division
1988 – 1989 Systems Administrator – Staffing & Employee Resources
1987 – 1988 Systems Coordinator – Staffing & Employee Resources
1984 – 1987 Internal Search Coordinator – Staffing & Employee Resources
1983 – 1984 Internal Search Clerk – Staffing & Employee Resources
1983 Sr. Inventory Clerk (Employee Files) – Staffing & Employee Resources
1982 – 1983 Key Entry Trainee and Key Entry Operator – Systems and Data Processing
Completed three years of coursework towards a BA degree in Business Administration
1987 – 1988 Augsburg College
1980 – 1981 University of Minnesota
1979 – 1980 Mercer University