AVERY QUA, BSc

*** ******* ******, ******** ****, ON Canada L4S 1E3 • 416-***-****• adb1n8@r.postjobfree.com ENVIRONMENTAL PLANNER

Environmental Planner that demonstrates integrity, accountability and collaboration in managing confidential information, prioritizing tasks under pressure while working diligently under frequent interruption daily. Thrives in a target-based performance environment while assisting with planning, tracking, and data integration into GIS platforms, support planning projects with data analysis and assist with preparation of technical reports. Seeking to enhance skills and knowledge in the field of environmental resource management by providing comprehensive environmental assessment planning, consultation and impact assessment services for large infrastructure/design projects for various clients. Passionate about improving lives through innovative, creative solutions, engage in social responsibility while being open to embracing changes in emerging technologies to build lasting relationships that will make a difference in the world. CORE PROFESSIONAL QUALIFICATIONS

● Proficient in technology including Outlook Mail/Calendar, Internet, Microsoft Office Suite, GIS software etc

● Excellent customer service, interpersonal, oral & written communication skills

● Thrives under pressure and able to prioritize and multitask under strict deadlines

● Exudes confidence and sensitivity in problem solving, conflict resolution, and negotiation

● Proactive self-starter that is driven to succeed with positive attitude

● Ensures all tasks assigned are completed promptly with detail and accuracy

● Demonstrates integrity, collaboration, and accountability

● Bilingual in English and Tagalog

WORK EXPERIENCE

Canadian Down & Feather Co., Toronto ON

Administrative Assistant June 2019 - Current

Interact with diverse clients daily by welcoming them into company showroom and respond to internal and external confidential correspondence via phone calls and emails, redirecting them as necessary to colleagues

Help clients open new vendor accounts and collect additional pertinent information for general office, purchase orders, and customer documentation on Business Vision (BV) software

Authorize customer transactions through Business Vision (BV) software and enter confidential information (addresses, phone numbers, credit card information).

Prepare monthly progress reports and documentation for client portfolio review meetings using Microsoft Excel spreadsheets, copying, filing, & printing office records

Provide administrative support in the management of projects from following up on proposal phase to report completion, including coordination of multidisciplinary teams to deliver on project deliverables by deadlines

Maintain company operations, schedule office meetings with clients regarding custom projects

Research background information to publish blog posts for the company website and assist in creating promotional and educational materials

Reconcile customer returns and refunds, completing all necessary paperwork Sorelle & Co., Vaughan ON

Assistant Manager Oct 2018 - June 2019

Provide exceptional customer service under high intensity situations, prioritize customer complaints, inquiries, custom orders, reservations, and scheduling special functions to ensure an enjoyable experience

Develop and facilitate orientation programs and management systems for diverse staff to ensure company’s success and consistent standards are maintained

Work under pressure and able to critically analyze situations, identify best practices and procedures and implemented changes accordingly to manage high demand and ensure customer satisfaction with goods and services

Record formal meeting minutes with multiple branch managers with preparation of agendas and shared documentation

Guelph Community Health Centre, Guelph ON

Geographic Information Systems (GIS) Analyst May 2017- September 2018

Research and compile confidential spatial data sets from a variety of sources, including census data, Global Positioning System (GPS) data, field observations, satellite images

Prioritize duties to engage community members in environmental management, forestry and ecology through social media platforms

Utilize ArcView/GIS, ArcPad computer program to prepare graphic reports, maps, and charts to detect suitable land areas for sustainable urban farming practices

Organize sampling and inspection of flora and fauna present at multiple sites

Present reports of geographical statistics based on community spatial data

Effectively follow-up with colleagues and stakeholders in other organizations to share information and procure data sets for documentation Nelson Architecture, Toronto ON

Urban Farm Planner & Researcher September 2014- April 2017

Interact and direct social research field interview with experts in the field to gather information on the implementation of green infrastructure longevity of particular materials according to community guidelines and regulations

Conduct preliminary research, benchmarking, GIS data analysis, mapping and reporting

Accurately compile land use data using GIS mapping software from database for implementation of urban farming units

Review and apply a range of research techniques (document analysis, surveys, case studies, stakeholder interviews) to gather quantitative and qualitative information

Provide a final report on how to best implement an urban farm in client’s workspace that met municipal guidelines

Guelph Rotary Club, Guelph, ON

Tree Planting Outreach Coordinator October 2013 - April 2017

Carry out activities such as tree assessments, database management, analysis, research and photo monitoring.

Advertise the importance of environmental stewardship and community involvement through social media platforms

Prepare educational content and material for City publications, outreach material, and community centre displays.

Research and facilitate the development and implementation of detailed woodlot restoration plans including site inspections.

EDUCATION

Bachelor Science (BSc), Environmental and Human Resource Management Sept 2013 – Jan 2017

● Dean’s Honours List Distinction

University of Guelph, Guelph ON

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