Business Analyst with over 4 years of experience supporting business solution and analyzing business operations. Aiming to utilize my strong prioritization skills and analytical ability to achieve the goals of your company. Possess a Tableau Desktop Certification.
ANALYST – PROCESS EXCELLENCE
EpiSource India Pvt Ltd/ Chennai / 2018 – 2020/02
Designing frameworks, addressing problem statements and Independently delivering end to end projects.
Collecting the raw data required for analysis from Salesforce and performing data wrangling in order to perform Root Cause analysis.
Conduct different levels of testing including functional, user acceptance, integration, and performance to verify the process needs are met.
Communicate business requirements with technical team and stakeholders by constructing easy- to-understand data and process models.
Deriving insights and inferences from the data and representing the same using dashboards in Tableau or PowerPoint presentations.
M. Sc in Biotechnology, Chandigarh University, Mohali, Punjab, 2015
B. Sc in Microbiology, Ananda Chandra college, Jalpaiguri, West Bengal, 2013
MS Excel, PowerPoint
Salesforce – Dashboard and Report Creation
Project Management, Agile
EpiSource India Pvt Ltd / Chennai/ 2015-10 to 2018
Data Interpretation & Manipulation
Worked in the CRP team for leading Healthcare Insurance Companies like Optum, Aetna.
Collected raw claims data and medical record coding data from Salesforce and performing data wrangling in order to perform analysis without ambiguities.
Worked with quality control team to improve production quality.
Derived insights and inferences from data and representing them through innovative ideas.
Improving the medical record coding UI for better user experience.
Jira – Story creation, Bug & Issue Tracking
Guitarist, Fitness Enthusiast, Active Blogger, Travelling & Trekking