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Employee Relations Manager

Location:
Philippines
Posted:
February 28, 2020

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Resume:

MILAGROS CALDERON GUNDRAN Ph.D.

#** ***** ***** ******

Sinagtala Subdivision

BF Homes, Paranaque City

E-mail: adb1d8@r.postjobfree.com

Phone - +63-917*******

SUMMARY

Human Resource and Administration Manager with progressive experience in the manufacturing, IT & BPO industry. Has proven track record for leading teams in development, start-up and problem situations; thorough knowledge of HR functions such as employee relations, recruitment/staffing, OD/training & development, performance management, compensation/benefits and other administrative roles.

June, 2018 – August 15, 2019

Human Resources Manager

Tenman Project Management Inc.

Rockwell, Makati City

Direct all stages of staffing that included sourcing, interviewing, salary negotiation, and on boarding. Interact with clients' manager regarding performance and personnel issues. Conduct annual performance reviews. Review and collect information needed to process payroll. Design benefits programs and guide employees in accessing resources. Maintain documentation required for compliance. Stay current with changes in HR and labour law. Manage and develops policy and directs and coordinates human resources activities, employee relations, training, and employee services by performing the following duties.

Develop and implement HR strategies and initiatives aligned with the overall business strategy

Bridge management and employee relations by addressing demands, grievances or other issues

Manage the recruitment and selection process

Support current and future business needs through the development, engagement, motivation and preservation of human capital

Develop and monitor overall HR strategies, systems, tactics and procedures across the organization

Nurture a positive working environment

Oversee and manage a performance appraisal system that drives high performance

Maintain pay plan and benefits program

Report to management and provide decision support through HR metrics

Ensure legal compliance throughout human resource management

November 25, 2017 – March 31, 2018

Organizational Psychologist

GrowMe INC.

Australia-Clark, Pampanga

Work on a global software product, responsible for creating new training programs and competency frameworks for an intelligent software solution. Work to develop solutions that draw on best- practice principles to contribute to improve organisational outcomes and performance through intelligent software systems based on coaching and organisational development. Work on a range of projects, with key responsibilities that include:

Designing new psychometric assessments

Developing new training programs

Reviewing and creating new competency frameworks

Experience in assessment selection, design and delivery as well as a knowledge of best practice

methodologies

Core responsibility is to generate new workplace competencies and convert the information into:

Assessments, Causes / Symptoms, Remedies, Coaching Questions and SMART goals

February, 2017 – November 22, 2017

Human Resources, Administration & Finance Manager

BCS Technology PTY LTD ROHQ

Palanca, Makati City

Manage and develop the development and implementation of all HR strategies and initiatives aligned with the overall business strategy. Manage employee relations by. Oversee operations of the finance department, set goals and objectives, and design a framework for these to be met., conduct reviews and evaluations for cost-reduction opportunities.

Support current and future business needs through the development, engagement, motivation and preservation of human capital

Develop and monitor overall HR strategies, systems, tactics and procedures across the organization

Nurture a positive working environment

Oversee and manage a performance appraisal system that drives high performance

Maintain pay plan and benefits program

Assess training needs to apply and monitor training programs

Report to management and provide decision support through HR metrics

Ensure legal compliance throughout human resource management

Manage the preparation of the company’s budget.

Liase with auditors to ensure appropriate monitoring of company finances is maintained.

Correspond with various other departments, discussing company plans and agreeing on future paths to be taken.

April, 2015 – May 20, 2016

Human Resources & Administration Manager (Project Consultant)

Angat HydroPower Corporation

Angat, Norzagaray, Bulacan

Responsible for planning, directing and coordinating the various departments of the organizations. Recruiting, interviewing and hiring new staff. Work with top organizational officers on strategic planning, communication with various levels of management in an organization and working with employees of the organization on strategy, organizational mission, and disciplinary issues.

Oversee following sub department such as:

Human Resources

Administration

Security

Community Relation

Warehouse

June, 2011 – April 2015

Sr. Human Resource and Administration Manager

Toshiba (Philippines) Inc. (Sales/Marketing)

GT Tower International, Ayala Avenue, Makati City

Responsible for managing and performing human resource related activities and operations within the areas of:

personnel administration & documentation

recruitment

training and development

compensation and benefits

organization development

employee relations

May 30, 2009– March 2011

OLIVAREZ COLLEGE, Paranaque City

Department Head (Psychology)

Graduate School Psychology Professor

College Professor-College of Arts & Science

As Department Head (Psychology)

Primary duties consist of, but are not limited to, teaching, research, providing leadership and vision for the department; handling faculty hiring, development, evaluation and supervision; preparing course schedules; developing new program; ensuring quality maintenance of programs and teaching; recruiting and growth in the program and developing of program budget and expenditures. Responsible in the growth and advancement of psychology faculty professor, that focuses in their cognitive, interpersonal, emotional development.

As Graduate School Professor (Guidance & Counseling/Psychology)

Responsible in teaching various higher psychology subjects, and responsible in educating students as well as part of publishing independent academic work in scholarly journals, books and various research.

As Undergraduate Professor (Psychology Department)

Responsible in teaching standard psychology subject and various major psychology subjects, statistics and research subjects. Design program that sustained scholarly research and participation in the full range of faculty responsibilities.

February 1, 2006 – May 15, 2009

Human Resource and Administration Manager

INFORTRONICS Inc. (Business Processing Outsourcing)

Alabang, Muntinlupa City

Directly reports to the President/General Manager. Primarily responsible for the overall direction and control of all administration, engineering and human resources services such as recruitment and selection, training and development, compensation and benefits, employees services and employee relations.

On Recruitment & Training:

Enforced recruitment policies and procedures and proposed improvement when necessary

On Compensation & Benefits:

Conducted review of salaries and proposed appropriate total compensation package of employees to top management based on market and related industries. Reviewed benefit package of employees based on their needs, proposed improvements based on company’s financial capability.

On Employee Relations:

Promote employee job satisfaction; address any broad areas of concern and direct effective attrition programs. Promote an environment that encourages people to develop and grow. Planned programs to promote harmonious relationship, build mutual trust between employees and management, created motivational programs/contests to maintain a vigorous working environment

September 2004 – January 2006

HR and Administration Manager

SIDCI – Sorosoro Ibaba Development Cooperative Inc.

Batangas City, Philippines

Job Summary:

Directly reports to the General Manager. Primarily responsible for the overall direction and control of all human resources services such as recruitment and selection, training and development, compensation and benefits, performance management and career development, employees services and industrial relations. Served as part of the management team and had significant involvement in planning for broad issues affecting the business.

On General Administration (Transportation Services Function)

Ensured provision of efficient trucking to employees and clients

Ensured provision of efficient drivers and well-maintained company trucks and other transportation services & ensured on time delivery of products to local client

On Legal Function:

Analyzed results of Background Investigation conducted on employees for hiring, make recommendation to top management & handled labour disputes internally/externally w/ Department of Labour & ensured prompt investigation of cases involving violations of company rules and policies by employees

On Performance Management &Career Development

Developed, implemented and evaluated strategic, comprehensive and effective Performance Management Program.

Developed a present level skills-matrix and a redevelopment track for skills and knowledge of employees & developed a career plan and succession planning program

On Industrial Health Services:

Planned programs to promote healthy living condition

Developed and recommended welfare programs such as recreational and social activities.

September, 2003 – January 30, 2004

TRAINING & ORGANIZATIONAL DEVELOPMENT MANAGER

Azucarera Don Pedro

Lumbagan, Nasugbu, Batangas

Directly reports to the VP of Human Resources Division. Direct and oversees the whole training and testing department. Identifies the different training needs of the three branches of the company, provide assistance in the skills and attitude enhancement of the company’s employees. Develops and customizes training modules. Conducts training and assesses effectiveness. Guide trainers on behavioral and technical/soft-skills related aspects and acts as planner and manager for centralized program implementation of the three branches of the company (Makati, Nasugbu, Batangas and Bacolod).

Responsibility includes the following:

identifying training and development needs within an organisation through job analysis, appraisal schemes and regular consultation with business managers and human resources departments;

designing and developing training and development programmes based on both the organisation's and the individual's needs;

working in a team to produce programmes that are satisfactory to all relevant parties in an organisation, such as line managers, accountants and senior managers at board level;

January 02, 2001 – March, 2003

RESIDENTIAL COUNSELOR

FAMILY RESOURCES, Inc. Davenport, Iowa, USA

Responsible for implementation of treatment plans for all clients in the therapeutic milieu. Ensure implementation of care-taking nature of residential treatment and the necessity of providing a safe, well-run living and treatment environment for the client including job readiness training program for selected clients.

September, 1996 up to December 30, 2000

PERSONNEL SUPERVISOR

CASIO PHILIPPINES CORPORATION, Dasmarinas, Cavite

Oversee, manage, plan, organize, review, collaborate, recommend, and approve programs, policies, guidelines, procedures, and human resource systems that will revitalize and continually leverage talent and organizational capability to support business goals and objectives.

Integrate, supervise, and coordinate the full spectrum of HR operations; align and ensure competency and consistency in overall human resource efforts in coordination with the VP – Operation and different departments support team that will enhance talent efficiency, productivity, and quality of service.

September, 1990 up to August 30, 1996

TEAM /EMPLOYEE RELATION SPECIALIST

TOYOTA AUTOPARTS PHILIPPINES, INCORPORATED, Sta. Rosa, Laguna

Oversee the full spectrum of employee relations & communication activities of the organisation. Lead, drive and facilitate the design, planning, development and execution of Employee Relation strategies, initiatives and programmes to align with corporate objectives. Review and design standard documentation of materials, systems and processes relating to employment matters; employment contracts, alleged misconduct cases, disciplinary actions against employees and grievance handling and reporting. Interact with the Labour Management Council to ensure successful resolutions of conflicts and assist with negotiations as and when required.

January 2009 – 2010 Part Time Professor

PART TIME JOBS (Consultant & College Professor)

SAN BEDA COLLEGE, ALABANG, Muntinlupa City

College Professor-College of Arts & Science

Department of Psychology

Teach major subjects in psychology, assist students in meeting rigorous educational standards; maintain a safe and effective classroom environment; administer learning-style assessments, curriculum frameworks, and course student performance standards; plan instruction and evaluate student performance through progress tests, daily assignments, teacher observations, and other available information.

EDUCATIONAL BACKGROUND

GRADUATE SCHOOL Ph.D. in Psychology (2007)

University of Santo Tomas, Manila

Master of Arts in Industrial Psychology

University of Santo Tomas, Manila – 2003

Registered/Licensed Psychologist with PRC No. 0000893

Certificate in Workers Institute of Labour Laws

(WILL-Class 57) University of the Philippines – 1992

9 units in Master of Business Administration

Major in Personnel Management- San Juan de Letran- 1986

9 units in Teaching Proficiency- Phil. Normal Univ. - 1983

COLLEGE Bachelor of Arts in Psychology

Philippine Christian University, Manila - 1982

MEMBERSHIP/AFFILIATION

International Affiliate American Psychological Association

Singapore Psychological Society

Full International Member

Accredited Facilitator LIFO® Method trained to use tools, new techniques and latest

Training applications structure.

Associate Member Psychological Association of the Philippines

Philippine Guidance & Counselling Association

Philippine Mental Association of the Philippines

Licensed Member Philippine Psychological Corporation (PPC)

(Licensed to purchase A-C and projective testing materials)

Human Resource Consultants, Inc.

(Licensed to Purchase A-C and projective testing materials)

PEARSON International, USA

(Licensed to Purchase A-C and projective testing materials)



Contact this candidate