email@example.com 647-***-**** linkedIn.com/in/anne-nolk
Facilitate Effective C-Level Executive Operations
Professional office Administrator who proficiently navigates simultaneous projects, meets corporate goals and deadlines. Demonstrate strong time management and problem-solving skills with high energy. Scrutinize details and coordinate meetings, events, and travel arrangements while mindful regarding confidentiality and discretion.
Model best practices, on-board staff, train, and mentor for superior results. Utilize strong verbal and written communications build team cohesion, and positive work environment.
Microsoft Word, Excel, Outlook, Visio Dictaphone Expense Report Reconciliation Health and Safety
BURNS & WILCOX CANADA, Toronto, ON 2018 - 2020
Work closely with Corporate Senior Vice President maintain personal scheduling and calendar
Approve expense reports on behalf of the Corporate Vice President
Facilitate travel arrangements for Toronto staff through Amex Travel including approval process
Cross reference corporate company credit card statement for accuracy
Assist with company and personal venue’s
Perform various clerical tasks as needed (various documentation papers, organize supplies, etc.)
Being very organized and detail oriented pertaining to various legal documents key component.
Answer phones and route calls to appropriate persons
Perform general bookkeeping duties, monthly credit card statements.
Initiated security monitoring system
Set appointments, meetings, and conference calls
Notify and remind all parties of upcoming events, lunches, meetings etc.
Suggest changes to office task workflow in order to improve efficiency
Ensure office is efficient pertaining to security
Uphold and carry out company office policies and procedures .Report updates or pertinent issues need addressing
SOVEREIGN GENERAL INSURANCE, Toronto, ON 2018 – 2016
Received visitors, answered calls, and aided office management and marketing / communications teams. Prepared Excel, Word, Adobe, PowerPoint documents. Maintained floor plan.
Booked internal meetings and presentations, setting up meeting rooms and catering service, identifying requirements for equipment and supplies.
Anne Nolk firstname.lastname@example.org Page Two
Organized, printed, and distributed correspondence materials.
On boarding staff members, communicating company policies and procedures, providing security pass, office space, and sharing safety protocols.
Performed main contact role for property management, liaising with cleaners, suppliers, and security.
Assumed Safety Lead position for office, attending related meetings and sharing industry best practices.
Assisted with coordination of marketing and promotional materials.
Updated Intranet site, troubleshooting IT connection issues.
Went above and beyond, receiving “You Wear It Well” accolade, 2017 via employee nomination.
IBM (Manpower Contract position), Markham, ON 2016 – 2016
Administrative Assistant, Global Administration
Supported C-Level Executives. Managed calendars, updating daily schedules, ensuring conference numbers available along with necessary agenda and documentation. Utilized online travel tool through American Express, working within corporate policy. Prepared expense reports, confirming submission within timely manner. Worked closely with direct reports for necessary reports and documentation.
UNITEDHEALTH CARE GLOBAL, Toronto, ON 2014 - 2007
Office Manager/Executive Assistant
Oversee all aspects of our corporate location
Provide support to CIO, 100+ employees on a daily basis as the first point of contact
Assisted employees with HR relations, scheduling, organizing and travel
Handled confidential/sensitive material with good judgment and discretion
Direct contact with various clientele and facility Management such as clients and vendors
Worked closely with Finance/Procurement/Security for invoicing, RFP and security issues
Facilitated all incoming mail/courier, email and phone messages; escalated to the appropriate contacts for immediate attention
Initiated and composed various letters, emails, from low to highly confidential matters
Scheduled monthly meetings for departments making the necessary arrangements direct reports, and conference calls
Handled travel arrangements for all staff using Web tools and personal preferences with lowest cost as a key requirement
Business Segment Liaison - Onboard new employees/contractors ensure necessary security access/computer/telephone.
PREVIOUS RELATED EXPERIENCE
ADECCO, Scarborough, ON 2007 - 2006
Senior Administrative Assistant
ESTEE LAUDER COSTMETICS, Toronto, ON 2006 - 2005
Administrative Assistant to Regional Marketing Director, Clinique (Contract position)
ING INSURANCE, Ajax, ON 2005 - 2004
Executive Assistant, Durham Region (Contract position)
ADMINSERV – A DIVISION OF LIVINGSTON INTERNATIONAL INC., Toronto, ON
Sales and Marketing Coordinator 2004 - 2002
Executive Assistant to Vice Present / General Manager 2002 - 1998
Interior Design, Seneca College, Toronto, ON
Managing Multiple Projects, Objectives and Deadlines, General Management for Managers, How to Become a Better Communicator, Skill Path Seminars, Toronto, ON
Yardi Systems, Timbercreek Properties, Mississauga, ON
Dictaphone, Livingston International, Toronto, ON
ARIBA (Expenses and Stationery), United Healthcare Group, Toronto, ON
American Express Travel, United Healthcare Group, Toronto, ON
Halcion / Workbench, ING Insurance, Ajax, ON