JANIRA C RIVERA

*** ****** **, **** ***********, MA 01089 · Phone: 959-***-****

Email · adb1ak@r.postjobfree.com

To have a career in social work/ mental health field, and be able to help others, not just employment.

EXPERIENCE

OCT 3RD, 2018 – PRESENT

HOUSING CASE MANGER, Clinical & Support Options INC/ Friends of the Homeless (FOH)

Complete new tenant assessment to determine eligibility and needs for social support programs.

Assist tenants in the development of individual plans to move toward self-sufficiency and retain/secure temporary/permanent housing. Evaluates, facilitates and monitors tenant’s progress toward established goals and objectives. Maintains and updates tenant information into agency’s computer database system.

Provide resource/ assistance for tenants in: Budgeting, job training, employment search, locating permanent housing, managing medical issues and addressing transportation and other needs.

Advocate for tenants with other service providers, including federal, state and city agencies and other non-profit; provide referrals to other appropriate service providers as needed. (e.g. Social Security, Medicaid, Medicare)

Maintain current knowledge of and good working relationship with other service providers with whom Friends of the Homeless and CSO collaborate. Attend inter-agency meetings as required.

Maintain confidentiality and appropriate professional boundaries.

Ability to multi-task, prioritize, organize and manage time effectively.

Provides follow-up and crisis intervention for assigned tenants.

Track tenant outcomes over time.

Attend staff meetings and inter-service trainings as required.

Manages/ evaluates and fulfills obligations of applicable grants. Prepares and provides regular reports on programs progress.

Maintain regular and reliable attendance records.

May perform other duties deemed acceptable by the supervisor.

JULY 23, 2018 – PRESENT

BILINGUAL OUTREACH NAVIGATOR, Clinical & Support Options INC/ tHE CENTER FOR COMMUNITY RESILIENCE AFTER TRAUMA (CCRT)

Conduct direct outreach to identified crime victims to engage them in services as needed and appropriate.

Provide initial psychoeducation, validation and support while conducting needs of victims.

Assist victims in understanding support and community resources options including mental health counseling, peer support, safety planning, and other relevant trauma-informed treatment.

Assist victims in gaining access to needed supports, which may include problem solving solutions to overcome barriers.

Help coordinate services with other community agencies including MADD and District Attorney’s Office.

Provide on-going navigation to victims to ensure the identified level and type of meet client needs and work toward stabilization.

Serve as a CCRT team member to provide group interventions to support communities in the immediate aftermath of a crime-related traumatic event.

Keep track of barriers and support gaps to inform current and future program planning and funding.

Attend relevant program and staff/ site meetings at CSO, hosted by funding sources, or other community meetings or events specifically related to the provision of trauma recovery and support.

Comply with Agency and funders’ paperwork requirements and procedures.

Support and maintain a high performance environment by a strong team orientation.

Follow all agency policies and procedures and support agency goals and philosophies.

Attend in-service training as required.

Maintain regular and reliable attendance records.

Perform all other duties as assigned.

AUGUST 1ST 2016 – JUNE 2018

SUPPORT SPECIALIST, Behavioral Health Network INC.

Assists and monitors activities of daily living.

Encourages independence, competency and decision-making.

Initiates, supports and ensures quality of life through empowerment, safety awareness and respect and dignity.

Monitors overall health and well-being, and assists with all aspects of medication treatment and administration.

Provides crisis intervention and emergency services as needed.

Assists individuals/persons served in maintaining and enhancing their social support network through opportunities to meet new friends, build stronger relationships with family members and guardians, attend religious services and join religious groups, and foster engagement in other community groups and organization and relationships.

Plans and provides opportunities for community activities.

Acts as primary implementer of strategies to meet ISP/PSTP goals.

SEPT 2012-OCT 2013

VOLUNTEER/ INTERN, Center for Human Development/ family outreach of Amherst

Client Intake

Answer phones

Faxing

Help clients with applications and appointments

Run after school program

Helped coordinate scholarships for needy families for holiday food and gifts

Ran women’s support group

MAY 2013- MAY 2015

TRAINEE/ MEDIATOR, the Mediation and Training Collabrtive

Divorce

Court

Family

Community

Workplace

EDUCATION

FEB 2018- PRESENT

MASTERS OF ARTS IN MARRIAGE AND FAMILY THERAPY, Northcentral University

Working toward my Masters in Arts in Marriage and Family Therapy

Currently 3.8 GPA

SEPT, 2010- MAY, 2012

BACHALORS OF ARTS SOCIOLOGY, uNIVERSITY OF mASSACHUSSETTS aMHERST

Advisor to the Dean of Social and Behavioral Sciences

Member/ President of Sigma Chi Iota Social Justice Sorority

Tutor in Sociology/ Statistic in Behavioral Sciences

SEPT 2007-MAY, 2010

ASSOCIATES IN ARTS SOCIOLOGY, Holyoke Community College

Student Senate Vice-President

Dean’s List

SKILLS/ ACTIVITIES

Trained Crisis Response Team Member

Proficient in Word, Windows, Excel, PowerPoint, Credible Medical Reporting, Carelogic Medical Reporting Software.

Speak, Read and Write in Spanish

MAP Certified (administrate medications to clients)

CSO Certification in Core/ Advanced Trauma-Informed Care

Contact this candidate