Karen Nighbor
Office work
Germantown, WI *****
adb1ae@r.postjobfree.com
CBRF CERTIFIED
Work Experience
Receptionist
Wrighthouse Memorycare - Mequon, WI
August 2016 to July 2019
Phones, data,entry, wayfinding, filing, CBRF
Certified
Receptionist
St. Mary's Hospital - Mequon, WI
September 2000 to June 2016
Description of duties: Greets all visitors, patients, and employees. Assist patients and visitors with directions{way-finding} pagers, Filing records for Dieticians. Connects all incoming calls to patient rooms. Check in packages, deliveries, and flowers. Also put in information into EHR when needed and used Invision program.
Receptionist and Administrative Assistant
FORWARD DENTAL - Menomonee Falls, WI
February 1997 to June 1999
Phones, computer work, filing, customer service
Cashier/Receptionist
Ernie von Schledorn
1993 to 1997
Description of duties: Greeted all customers and handled the money that came through the department.
Answered all phone calls in a timely manner and kept track of accounting records. Kept track of parts receipts and made sure they were all accounted for. Education
Diploma in General
West Bend High School - West Bend, WI
1976 to 1979
Skills
• ELECTRONIC HEALTH RECORDS (10+ years)
• ADP (3 years)
• EXCEL (10+ years)
• MICROSOFT WORD (10+ years)
• Front Desk
• Reception
• Front Office
• Filing
• Receptionist
• Cash Handling
• Customer Service
• Data Entry
• Microsoft Office
• Dealership Experience
• Accounting
• Office Experience
• Phone Etiquette
• Multi-line Phone Systems
• Microsoft Outlook
• Clerical
• Customer Service Skills
• Microsoft
• Organizational Skills
• Retail Sales
• Clerical Experience
• Cashiering
Assessments
Sales Skills: Influence & Negotiation — Completed
September 2019
Using influence and negotiation techniques to engage with and persuade customers. Full results: https://share.indeedassessments.com/ share_to_profile/8cc87b4a14264b29bac4c2db19eab13b
Logic & Critical Thinking — Completed
April 2019
Using logic to solve problems.
Full results: https://share.indeedassessments.com/share_to_profile/ b2de642ed6cf1a8f823c152fa1fc10d3eed53dc074545cb7
Conscientiousness — Proficient
October 2019
Tendency to be well-organized, rule-abiding, and hard-working. Full results: https://share.indeedassessments.com/share_to_profile/ f026eb3cb54b731e0e3121b7788bffffeed53dc074545cb7
Reliability — Familiar
November 2019
Tendency to be dependable and come to work.
Full results: https://share.indeedassessments.com/share_to_profile/ abfae047ec7cc8ca530fbc28915789f0eed53dc074545cb7
Receptionist — Completed
December 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: https://share.indeedassessments.com/share_to_profile/ b334774bd39a10808330770b08bb06bbeed53dc074545cb7
Attention to Detail — Completed
October 2019
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: https://share.indeedassessments.com/ share_to_profile/4e3ee7e36b09401a124831ff72d41cceeed53dc074545cb7 Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Computer Skills
Microsoft Word, Excel, Power Point, Windows, Invision, EHR, and ADP