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Manager Customer Service

Location:
Chennai, Tamil Nadu, India
Posted:
February 27, 2020

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Resume:

P.RAJA, E-Mail:- adb1ad@r.postjobfree.com

S/o, Palanisamy, Mobile No: 734-***-****

South street

Karupailakkattalai & Village,

Ariyalur - 621707

CARRER OBJECTIVE

To be associate with a company that provides an environment that nurtures talent and innovate ion, an ambience that encourages and recognizes substantial contributions while rewarding the efforts.

SUMMARY

A Graduate in Business Administration, MBA in VLB Janakiammal collage of Arts & Science, with a Specialization of Finance.

WORK EXPERIENCE

NAME : INDIA INFOLINE FINANCE LIMITED

DESIGNATION : Branch Manager

DURATION : 21st Dec 2016 to Present

NAME : KOTAK MAHINDRA BANK

DESIGNATION : Assistant Manager

DURATION : 11th July 2016 to 13th Dec 2016

NAME : FED BANK FINANCIAL SERVICES LTD

DESIGNATION : Relationship Officer

DURATION : 24th November 2015 to 11th May 2016

NAME : MANAPPURAM FINANCE LIMITED

DESIGNATION : Branch head

DURATION : 26th February 2011 to November 2015 [4.8years]

WORK DESCRIPTION

·Preparation of Business Reports: Preparation of Business Reports Daily, Weekly, Monthly Quarterly and Yearly basis

·Maintaining Cash Denomination, Bifurcation of cash and Recording in system as per transaction

·Customer Service and increasing the Branch Profit

·Operating company accounts of local bank and Bank Reconciliation Statement (BRS)

·Marketing: Assignment of marketing activity to the marketing department in the newly setup branch in the area

·Staff Administration: Maintaining Staff Files, Earning Record, Payment of Salary, Leave and Attendance Management

·Holding a first Lock Key of the strong room, safe and control as well as supervision over the operation of strong room

·Scrutiny of all daily vouchers and proper maintenance of Registers and Records

·System based Ledgers and statement of Accounts

·Follow up and prompt rectification of all the irregularities observes – commented in the Audits, Surprise Inspection Reports and Submission of Rectification Reports

·Motivating, Co-coordinating and Co operation in maintaining high level of efficiency and productivity

·Funds Management: Based on branch requirements, arrangement of funds from Corporate Office

·Verification of BRS: verification of Bank Reconciliation Statement of branch

·Maintaining Bank Accounts: Verification of branch bank accounts in consideration to cash balance

·Audit: Maintaining KYC (Know Your Customer) audit reports, Gold Audit Reports, Accounts Audit Reports of the Branch.

EDUCATIONAL QUALIFICATION

·MBA (2008 -2010) - VLB Janakiammal collage of Arts & Science, with 60.5%

·B.Com (2004 -2007) - Meenakshi Ramasamy Arts College Thathanur with 55. %

·HSC (2003 -2004) - Govt. Higher Secondary School, Sundakkudi, Ariyalur with 46%

·SSLC (2001 -2002) - Govt. High School, kovilur, Ariyalur with 45%

STREGNTH

·Can Maintain Good Relationship with Staff Members and Customer Services

·Quick understanding and solving of critical aspects

Generating good results & flexibility on multiple tasking

PROJECT

§A study on “working capital management” at Hindustan National Glass Industries- puduchery.

MAJOR CLIENTS

[

•Operating System : Windows07

: Ms-Office & Ms Outlook

: Tally7.2 Version

PERSONAL DETAILS

Name

Raja

Date of Birth

10 Jun 1987

Father’s Name

Mother’s Name

Palanisamy k

Shanthi p

Address

Karupailakkattalai (Village & Post)

Ariyalur (TQ)

Ariyalur(Dist)

Pin- 621707

Sex & Marital Status

Male

Married

Nationality

Indian

Languages Known :

To Speak :

To Read :

To Write :

English, Tamil, kannada

English, Tamil

English, Tamil

DECLARATION

I hereby declare that the information furnished above is true to the best of my knowledge.

Place: Bangalore yours truly

Date: [P.RAJA]



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