OBJECTIVE:

To gain experience at Metro and continue to develop my customer service skills as I help and assist customers at the store.

QUALIFICATIONS AND SKILLS:

Fast learner, taking initiative to learn how to do different tasks efficiently and in a timely manner

Collaborative and contributing team player who can also work well independently

Excellent customer service, and communication, skills, ensuring customers have a good experience and needs are addressed

Effective organization, time management, multi-tasking and problem-solving skills with an ability to manage changing priorities in a fast-paced environment

Adaptable, dedicated, responsible, punctual, goal-oriented and flexible to work various shifts

Bilingual speaker with superior verbal and written communication skills in English, and Amharic, Kiswahili and Somali

EXPERIENCE

Thing Logistic, ON, Canada Aug 2019- Jan 2020

Shipping and Receiving

Scanned and sorted incoming and outgoing stock

Stocked, and stacked

Pulled, packed, and loaded

Good written and verbal communication skills

Strong sense of time organization and urgency

worked independently and within a team

Anas House Keeping,ON, Canada Jun 2019- Sep 2019

Housekeeping

Responsible for cleaned and sweeping/mopping in the bathroom.

Changed linens in each room as requested.

Responsible for cleaning the kitchen and dining room.

Made sure all cleaning supplies are stored away properly.

Exceptional written and verbal communication.

Demonstrated integrity and time management skills.

Lalibela Cuisine,,Addis Ababa, ET Jan 2007 – Dec 2018

Cleaning Attendant

●Maintained a clean and neat workplace and dining room area; daily cleaning and side work tasks

●Occasionally assisted with prep-cook work and food preparation

●Made sure all glass on doors and windows are clean

●Responsible for cleaning all dishes, utensils, glasses, pots, pans and various other food preparation items

●Swept and vacuumed floors, hallways, and stairwells

EDUCATION

Jujarroad High School, Kenya, Nairobi

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