Professional Summary

Skills

Experience

JUNG HA, LEE

*** ******** ********, *****, ** T9E 0J5 (H) 780-***-**** adb176@r.postjobfree.com Motivated company Manager with more than 3 years of experience in leading all aspects of operations including financing, customer retention, visual merchandising, and inventory management.

A hardworking and reliable supervisor focused on going above and beyond to support the team and serve customers.

An expert in travel planing and international ticketing with 20 years of related experience and advanced BSP link skills. Always seek to improve productivity and customer satisfaction with exceptional service.

Food safety certification of Alberta

Smart Server certification of AGLC

Smart Responsible Gamling of AGLC

First grade Amadeus system of IATA

Full IATA accreditation for travel agents

First grade Amadeus system of Korean Airlines

First grade Abacus of Abacus air system

First grade Abacus of Asiana Airlines

ManagerCurrent 04/2017 to

The Sushi Factory – Leduc, AB, Canada

Start as cook and promoted to manager.

Prepared operating and ingredients, utensils

Report days sale

Managed finances, and ready wage cheque for employees Managed hiring employees and noticing

Scheduling employees

Managed business operations, working closely with employees Operating menu and monitor performance.

Maintained an onsite presence to ensure the operations customer met all company operational standards.

Supported back office procedures, including hiring and employment processes. Managing for inspection health, fire, AGLC of liquor Education

Marketing and promotional plans

Improved customer satisfaction

Recognized as Restaurant Manager of the Year in 3 based on superior sales and customer satisfaction results.

Supervisor of travel and ticketing services 03/2007 to 03/2017 Heunoni Travel Agency – Seoul, Seoul, South Korea Supervisor of international ticketing services and planning tours Manager 06/2013 to 02/2017

The President Hotel sushi restaurant – Seoul, Seoul, South Korea Management restaurant and cook korean hit food and Japanese sushi Supervisor of ticketing services and hotel operators 09/2002 to 10/2006 Japan Air System – Tokyo, Tokyo, Japan

Supervisor of ticketing for Japan airlines services and hotel operators in Japan Supervisor of travel and ticketing services 03/1991 to 08/2002 Korea Times Travel Agency – Seoul, Seoul, South Korea Consulted with travelling customers to understand their desires and suggest the best itineraries and fares to meet their needs.

And ticketing by rules of IATA on base system Amadeus and Abacus as a supervisor Director of Business Trip 03/1987 to 02/1991

Korea Times – Seoul, Seoul, South Korea

Consulted with employees traveling in the company to understand their desires and suggest the best itineraries to meet their needs.

Master of Arts: English Literature Feb 1995

Korea National Open University - Seoul, Seoul, South Korea Bachelor's degree in English literature with a thesis on the origin of English phonetics Double major in Japanese Language

High School Diploma: High school Graduation Feb 1986 In Wha girls High School - Incheon, Incheon, South Korea High school graduation

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