Resume for Office Administration Responsibilities as Manager Housekeeping
As Housekeeping Manager the responsibilities were planning, organizing, and developing of the overall operation of the housekeeping department in accordance with ISO the (International Organization for standardization) and JCIA (Joint Commission International Accreditation) guidelines along with assuring the highest level of quality guest care is maintained at all times. Making Protocols and procedures and work Instruction, staff training according to the manual. Making check list to supervisors and schedule their duties inspection all rooms’ bath rooms and making routine cleaning, schedule cleaning and discharge cleaning according to Critical areas, sub-critical areas and non-critical areas the performance should be done according to the IPSG standards.
Responsibilities as a Security Manager
As Security Manager my responsibilities were monitoring the security operations for the organization or commercial areas when assigned. To implement security policies, rules and regulations, and norms and make sure that the environment in the organization is safe for employees, employers and visitors. Trained staff to be vigilance in their duties to assess security risks and develop internal controls that ensure employees safety and protect against the theft or damages of equipment or proprietary. Build a logbook to monitor shifts activities if occurred in any shift investigate properly and report to authorities.
Responsibilities as a Maintenance Manager
As Maintenance Manager, my responsibilities were managing all installation, repair and upkeep operations of the organization facilities. Other duties include maintaining machinery, planning repair activities, and developing maintenance procedures and work instruction, making PPM plan for providing proper preventive maintenance at all times. Staff training and select dedicated candidate from interviews and Orient all of them to the organization as well all departments and retained them in the organization. Schedule to all work to all employees. I assured all kind of tools was available with all staff in every shift. Overtime control and make sure less complaint policy from any department recognized staff as well.
To Organize, Oversee and supervise day to day operations of the entire department and manage team members in effectively & efficiently. Responsible for a various range of Administrative & General Services functions which includes (Procurement, Housekeeping, Maintenance, Transport and Petty Cash Management, Repair and maintenance of major and minor, Safety and Security. Developing, reviewing and improving administrative systems, policies, and procedures. On the job training staff to use personal protective equipment properly for personal safe and followed infection control policy. Main power management for next shift and proper handover all the thing properly.
As a Supervisor Housekeeping my responsibilities were the hospital and given location cleaned well and assigning private Rooms and Common Areas to Housekeeping Staff. Followed spill management, time management Inspect Rooms and Common Areas for Cleanliness. Making checkout when patients were discharged properly and complaint any broken things to complaint department and rechecking the same after receiving mail from maintenance department. On line complaint form fill when need.
In charge Emergency
I was responsible to planning and leading the emergency team. To ensure the emergency staff should be proper trained, nominate staff for live saving training like CPR, INFECTION CONTROL, HAND WASHING, ON THE JON INJURIES, and plan for emergency situation. Provide PPEs to all staff to make sure every live must be saved. Take care of emergency cleaning it is crucial part of a hospital, planed to clean properly. Following infection control policy in ER, Keep eyes to avoid any customer do not complain for our services. Coordinate with all departments; manage supplies of ER when needed. Keep eyes don’t misused the supplies
My duties as a receptionist including answering visitors' enquiries about hospital and patients and its products or services, directing visitors to their destinations, sorting and handing out mail, answering incoming calls on multi-line telephones. Generating patient’s appointment and reconfirmation call accordingly.
To review develop and improve administrative policies, and procedures.
To control administrative operating cost and set budget to get general items and ensure that the office supplies and utilities are available all time.
Maintains records, prepares reports, and supplies in proper and professionally
To maintain company assets vehicles, equipment’s, appliances
To anticipate Administrative staff needs and develop them for the future role.
Conducting routine inspections of premises and equipment.
Performing preventative maintenance.
Hire, Train, and Discipline Housekeeping Staff.
Order departmental Supplies and their proper utilization
Serves visitors by greeting, welcoming, and directing them appropriately.
Asking security to crowed control time by time
Basic Infection control precautions
Effective utilization of departmental supplies
Five steps of hand washing
7 Steps of cleaning and critical, sub-critical and Non-critical areas cleaning
Spill management, and right chemical on right place
Basic Fire fighting precautions
Honesty and Dedication
Punctual and Hardworking
Professional Development Training
Attended workshop about “telephone courtesy and communication skills” arranged by “Aga Khan university Hospital, Karachi”
Attended seminar “Control over population” organized by “University of Karachi”
“ISO awareness session” Organized by “Aga Khan Health Service, Karachi”
Workshop on “Discipline” in “Aga Khan Health Service, Karachi”
Workshop on “infection control” by “World Health Organization in AKUH Karachi
Attended Training of “Service Excellency” 30-03-2011
Workshop “Pre symposium” in “Aga Khan University Hospital, Karachi”
Session attended on “Team building” organized by “Aga khan university hospital,
“Attitude changes everything” organized by HR dept. “Aga khan university Hospital
Attended workshop on “Infection Control Audit Surveillance”
“Risk Management and Stress Management” “Aga Khan University Hospital, Karachi
How prevent “workplace violence” at “Aga Khan University Hospital, Karachi”
I have two year experience of Safety Coordinator, in Aga Khan Hospital.
Lalak Jan (Late)
Date of Birth
9th July, 1977
B.A (bachelor Arts)
From Karachi University, 2008
From Karachi Inter board
From Karachi Metric Board
1.Manager Rakaposhi Garden Lodge (Guest House) in Gilgit for 2.5 years
2.Manager Housekeeping & Security Imam Clinic General Hospital, Nazimabad, Karachi for 7 months
3.Manager Housekeeping, Maintenance & Security, Saifee Hospital, Nazimabad, Karachi for 8 months
4.Admin Officer Child Life foundation NICH National Institute of Child Health, Karachi for 10 months
5.Supervisor Housekeeping Aga Khan hospital, stadium road & Kharadar for 5 years
6.In charge Emergency Kharadar General Hospital, Kharadar, Karachi for 1.8 years
7.Supervisor Housekeeping & Security Aga Khan Health Service, Kharadar, Karachi for 2 years
8.Front office cum cashier Aga Khan Health service, Kharadar, Karachi for 5 years
9.Safety Coordinator Ordinary duty for safety inspection Aga khan hospital, Kharadar, Karachi for 2 years
Responsibilities as Safety Coordinator
I was responsible for planning, implementing and Supervision Company’s employee safety at work. The main duty was to ensure that the company is in compliance and adheres to Occupational Health and Safety (OHS) guidelines to reduce work-related injuries.
Identify hazard which were harm the patients and their attendance and employees and damages of employers as well before occurring any event. Trying to eliminate the hazards eyes on hazardous things and providing PPEs (Personal protective Equipment) Guide staff to properly usages of equipments. Weekly meeting and discussion about any incident and near miss or their proper solution
Skills in Supervision
Pakistan Institute Management, Karachi
From Aga Khan Hospital, Karachi
From Aga Khan Hospital, Karachi
Institution of Occupational safety & Health
H # B19 Prime garden east Karachi
Per Address, Gilgit baltistan, jutial, Gilgit
MS Office, Word, Excel, P Point
Time Management Skills
Firm but fair style skills
To achieve goals assigned by my employer to their entire satisfaction, with the best of my dedicated knowledge, Experience, Skills or know how
Leadership Skills Training
From Aga Khan University 3 days
Master’s in (ECONOMICS)
From Federal Urdu University
Name of Reference
Dr. Tahir Sheikh
Head Employee Health
Mr. Asad Agah
Child Life Foundation
Mr. Musa Khan
Admin & Legal Advisor