A Highly Dynamic Organized and skilled Sales Professional. My great strength is business awareness, which helps me to work with an organization in a pragmatic way to help it grow ensuring self skill development as well. I’m a self motivated personality which enables me to learn more and take effective decisions in complicated situation. Experience .
OYO Rooms ( Nov 2018 to Present )
F&B Associate ( Central Revenue )
Responsible to Increase F&B ARR of SOB pan India.
Ensuring there is no ‘Zero IRD Revenue’ kitchens in all SOB Pan India.
Ensure High F&B Revenue From all SOB Properties.
Hiring F&B Supervisor and Executive on Third Party Payroll.
Giving Training to HM & GRE to Increase IRD Sales.
Ensuring all the OYO Kitchens are Operational.
Ensuring daily IRD punching on OS Tab to track daily IRD F&B revenue and resolving punching related issues.
Taking care of SOB outlets online listing on Zomato, Swiggy and Uber Eats to increase revenue through online delivery.
Executing online campaigns to promote OYO Outlets by offering discounts and other activities.
Completely responsible for online Delivery Business.
Worked on Cloud Project with Ops, Supply and Growth Team. Reservation Executive ( August 2015 to April 2017 )
Handling inbound calls and converting them into Room Booking.
Ensuring at least 40% conversion.
Ensuring at least 800 URNs per month as target.
Provide on call resolution of escalations.
Doing Outbound calls on the leads received from different sources like Just Dial, OYO Website and OYO Booking App.
AppLead Cancellation Project - Used to get leads from App Cancellation and ensuring 40% conversion into Re-booking.
Creditas Solution Pvt Ltd ( Feb 2018 to Oct 2018)
Established and monitored new/existing credit lines for customers by performing financial statement analysis.
Assessed credit worthiness of applicants based on investigative findings.
Developed efficient procedures in reviewing, analyzing, evaluating credit risks and provide solution to complex problems encountered by customers.
Developed the financial and credit worthiness of commercial accounts.
Coordinating with analysts team for simple and routine credit risk analysis and Negotiate credit disputes with high-level bank and loan office personnel. Ravi Shukla Address : Hno-177, Sec-18, Sarhaul, Gurgaon HR 122015 Cell No: +91-828******* Email Id: firstname.lastname@example.org American Express ( July 2017 to Nov 2017)
Corporate Relationship Manager
Accountable to maintain a great relationship with all existing Corporate Clients and help them on their quires on P10 level.
Encourage the clients to use their Amex Charge Card Account for their all corporate expenses.
Maintaining a great interpersonal relationship with the client’s Admin team and Secretary to get maximum employees added into Amex Charge Card services to increase maximum source of Expense.
Accountable to resolve Clients issues and queries on P10 Level. Education .
Chhatrapati Shahu Ji Maharaj University
Bachelors of Commerce ( Hons ) : 07/2015 - 04/2018 Raja Kamlakar Inter Collage
Intermediate : 08/2011 - 06/2013
Highly Compatible to work as a member of a team and also in individual capacity
Enough capable to take immediate and Effective Decisions
Possess positive attitude & Cheerful Nature.
Always ready to learn new things
A Self Motivated and Quick Learner
Business Process Improvement
Good knowledge of MS Office
Great command on Excel
Date of Birth : 6th Feb 1995
Linguistic Abilities : English, Hindi
Marital Status : Single