firstname.lastname@example.org C: 514-***-**** Montreal, QC H2Y 2A4
High-achieving management professional possessing excellent communication skills, organizational and analytical capabilities. Devises innovative solutions to resolve business and technology challenges.
Hands-on with 0ver 18 years of experience managing a variety of team projects. Adept at creating effective communication between personnel, suppliers, design teams and local code officials. Strong background in project management with expertise in safety protocol adherence, customer service and inventory control. Seeking to leverage experience into a role with a progressive organization completing restoration projects.
Personable successful at building strong professional relationships.
I'm passionate about the creative side, working on new project and developing new innovating concepts. Using Social Media platforms to generate ideas. Able to manage large and complex projects while maintaining high team morale and energy. Skilled mentor and mediator successful at bringing out the best in team members.
High-performing leader and operations manager with over 18 years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist with ability to thrive in fast-paced and changing environments, while sustaining operational accuracy and delivering results for optimal profitability.
Project Manager dedicated to identifying and cultivating team members' skills and talents to improve team performance and efficiency.
Personable, organized and self-reliant quick responder and innovator that identifies solutions to reverse high-liability projects through to timely completion.
Strong management skills
Complex problem resolution
Customer relations specialist
Natural Team leader
Staff training and mentoring
Senior Project management
Unsurpassed work ethic
Customer relationship management sales
Contract negotiation expertise
Transpat Inc Montreal, Quebec
Senior Project Manager
08/2009 - 09/2019
Point person in overseeing all sales aspects, advertising and marketing. Working with each dept. weekly, managing the companies social media on a bi weekly basis.
Managed a company of over 30 people daily. Overseeing the D2D tasks in various departments.
Outlined work plans, assessed resources and determined timelines for projects.
Trained and coached key team members on production techniques to establish expectations and ensure compliance with quality guidelines.
Kept project teams on-task with proactive control of budgets.
Provided updates and managed inquiries for delivery of quality products and services to clients.
Maintained close connection with project personnel to quickly identify and resolve problems.
Negotiated contracts with vendors to achieve optimal performance within budget parameters.
Streamlined operational efficiencies by creating employee schedules, organizing appointments and executing opening/closing procedures.
Communicated with clients, delivering timely and relevant status updates.
Identified issues and implemented appropriate solutions to ensure quick and effective remediation.
Tigre Geant Montreal, Quebec
Director of Operations(2 Year Contract)
09/2007 - 09/2009
Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
Assigned as public speaker to over 500 shareholders, managers and management personnel once a year to recap the past year in numbers and what to look forward to in the next upcoming year.
Estimated materials and labor requirements to complete jobs within budgetary and timeline requirements.
Ran daily reports to assess performance and make proactive adjustments.
Coordinated schedules and day-to-day activities of crew to satisfy project needs.
Led employee performance reviews and discussed improvement strategies with each team member.
Cross-trained in every store role to maximize operational knowledge.
Worked closely with other stakeholders to immediately address issues and implement effective solutions.
Drove profit increases by leveraging market knowledge and natural leadership talents.
Increased overall team efficiency and productivity.
Assigned work to employees based on project requirements and individual team member strengths.
Report Collection Montreal, Quebec
Director of Sales and Marketing
06/2005 - 12/2007
Applied detail-oriented approach and high standard of accuracy to document project hours and expenses.
Managed work according to tight project timelines and high quality standards.
Hand sketched collections
Selected fabric and color selection
Respecting thymes and guidelines
Working with the Head designer for every aspect of the collection
Follow up with oversee's in sample and production
Approving every ample with Quality Control
Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
Saved costs by effectively negotiating vendor prices, terms of sales and service agreements.
Held weekly one-on-one meetings to review performance, set goals and provide customized coaching.
Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Secured sales targets by building successful sales teams, preparing yearly sales and marketing budgets and implementing strategic action plans.
Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
Optimized sales and marketing directives by closely monitoring employee progress, reviewing regional and local markets and effectively managing inventories.
Directed sales team on closing through combination of expertise, resources, data analysis and strategic techniques.
Old River Canada Montreal, Quebec
Head Designer & Director of Purchases
05/2001 - 08/2005
Conferred with designers to translate garment models into reproducible patterns.
Assessed design specifications to determine pattern part size, shape and quantity.
Consulted with management and advertising teams to plan optimal promotions.
Placed prices and descriptive signage to enhance displays and promote items.
Updated seasonal displays such as windows and mannequins to highlight current product lines.
Conducted staff meetings with sales personnel to introduce new merchandise.
Managed purchasing process for entire department.
Assisted by communicating with retail merchants
Brabus Montreal, Quebec
05/1989 - 08/1999
Managed closing duties, including restocking items and reconciling cash drawer.
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Explained preparation of various menu items, describing ingredients and cooking methods to customers.
Answered phones politely and promptly, accurately recording and confirming reservations.
Interacted with hotel representatives, carriers, suppliers and vendors to resolve problems quickly for continued smooth operations.
Planned and managed updates that better-aligned services with current objectives and guest preferences.
Directed all beverage and minor food purchasing processes to ensure effective inventory control.
Secured long-term business need strategies, generating guest relations feedback for process improvements.
Education and Training
McGill University Montreal Quebec
BBA in Bachelor in Business And Finance