I am a confident, self-motivated person who communicates well, works hard and has good interpersonal skills. At present, I am seeking a position that will help develop my skills and knowledge. Currently I am employed, however, I am able to commence work after 1 week of notification. I am willing to undertake any task or job presented to me as I am very motivated and will make the best of any job/career offered. Port Elizabeth, Eastern Cape, Eastern Cape
I am very trustworthy, professional and open minded and look forward to grow and learn from opportunities and work presented to me.
Customer Service Agent
ISON BPO - Port Elizabeth, Eastern Cape
April 2019 to Present
My work entailed inbound calls, also placing outbound calls, following a script to generate sales. Investigate and follow up on customer problems. Document outcomes and steps taken. Update customer files and databases. Consult with customers by telephone to provide information, take orders
(insurance), answer questions and handle complaints. Activate Hardware and software of decoders, as well as assisting customers with ad-hoc payments.
Social auxiliary worker
ACVV - Port Elizabeth, Eastern Cape
January 2017 to January 2018
My position as Social Auxiliary worker entailed working with individuals from a diverse background. I focused on social circumstances through which intakes and investigations were done, whereby all factual information are presented in a court of Law by a registered Social Worker, also my manager. Primary to the social services offered I deliver excellent administrative services such as filing, emailing, logging, office administration, report writing, interviews and telephone interviews. Moreover, my driving skills were required to transport children on most activities the organisation embarked on. My work also requires advocacy and teaching through educational group work and community work. On the other hand, I have obtained a Certificate in Social Auxiliary Work as well as a Certificate of completion of the Childrens Act Course.
Social work student
Enkuselweni child and youth care center - Port Elizabeth, Eastern Cape February 2015 to October 2016
Certificate in Social auxiliary
University of South Africa (UNISA) - Port Elizabeth, Eastern Cape February 2012 to February 2014
High School (matric) in Matric
Westville Senior Secondary School - Port Elizabeth, Eastern Cape January 2007 to December 2007
Microsoft Word, Microsoft Excel, Driving, Client Services, Community Development, Communicating, Negotiating, Client Liaison, Report Writing, Office Administration, Filing, Documentation Certifications and Licenses
Social auxiliary certification
February 2014 to Present
Code 8 driver's license
October 2013 to Present