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Customer Service, Administration, Social Auxiliary work, Driving

Location:
Port Elizabeth, Eastern Cape, South Africa
Salary:
6500
Posted:
February 27, 2020

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Resume:

Nadia Kannemeyer

I am a confident, self-motivated person who communicates well, works hard and has good interpersonal skills. At present, I am seeking a position that will help develop my skills and knowledge. Currently I am employed, however, I am able to commence work after 1 week of notification. I am willing to undertake any task or job presented to me as I am very motivated and will make the best of any job/career offered. Port Elizabeth, Eastern Cape, Eastern Cape

adb0yd@r.postjobfree.com

065*******

I am very trustworthy, professional and open minded and look forward to grow and learn from opportunities and work presented to me.

Work Experience

Customer Service Agent

ISON BPO - Port Elizabeth, Eastern Cape

April 2019 to Present

My work entailed inbound calls, also placing outbound calls, following a script to generate sales. Investigate and follow up on customer problems. Document outcomes and steps taken. Update customer files and databases. Consult with customers by telephone to provide information, take orders

(insurance), answer questions and handle complaints. Activate Hardware and software of decoders, as well as assisting customers with ad-hoc payments.

Social auxiliary worker

ACVV - Port Elizabeth, Eastern Cape

January 2017 to January 2018

My position as Social Auxiliary worker entailed working with individuals from a diverse background. I focused on social circumstances through which intakes and investigations were done, whereby all factual information are presented in a court of Law by a registered Social Worker, also my manager. Primary to the social services offered I deliver excellent administrative services such as filing, emailing, logging, office administration, report writing, interviews and telephone interviews. Moreover, my driving skills were required to transport children on most activities the organisation embarked on. My work also requires advocacy and teaching through educational group work and community work. On the other hand, I have obtained a Certificate in Social Auxiliary Work as well as a Certificate of completion of the Childrens Act Course.

Social work student

Enkuselweni child and youth care center - Port Elizabeth, Eastern Cape February 2015 to October 2016

Education

Certificate in Social auxiliary

University of South Africa (UNISA) - Port Elizabeth, Eastern Cape February 2012 to February 2014

High School (matric) in Matric

Westville Senior Secondary School - Port Elizabeth, Eastern Cape January 2007 to December 2007

Skills

Microsoft Word, Microsoft Excel, Driving, Client Services, Community Development, Communicating, Negotiating, Client Liaison, Report Writing, Office Administration, Filing, Documentation Certifications and Licenses

Social auxiliary certification

February 2014 to Present

Code 8 driver's license

October 2013 to Present



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