Medical Information

TANGANYIKA WEBB

Philadelphia, PA *****

**************@*******.***

SUMMARY OF QUALIFICATIONS

Self-Motivated, Initiative, High Level of Energy

Highly Effective in Promotion a Positive and Productive Environment

Good Eye for Detail; Well Organized, Skilled in Setting Priorities

Conscientious and Thorough with Detail

Resourceful and Self-Confident ;Can Get the Job Done, and Do It Well

Strong Interpersonal and Communication Skills

Remain Calm and Work Well Under Demanding Conditions

Accuracy and Attention to Details

PROFESSIONAL PROFILE

HEALTHCARE ADMINISTRATION

Demonstrated efficient organizational skills as a Unit Secretary and reception desk information correspondence on the following units Surgery, Oncology, Labor and Delivery, General Medicine, Cardiology and ICU floors.

Experienced in medical record management, both filing, assembling medical records per hospital regulations, and maintaining security through HIPA.

Superb knowledge of medical record department; including inpatient/outpatient processing/analysis, birth registry, and physician’s incomplete area.

Demonstrated excellent communication skill via phone and with healthcare staff by receiving and giving pertinent information during change of shift change.

Performed preliminary patient unit/bed assignment via verifying patient demographic information

Complied with hospital infection control requirements with incoming patient admits point 4

PATIENT RELATIONS

Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment

Answered incoming calls and responded to patient inquiries daily; triaged calls; accurately maintained all patient records including personal & medical information.

Prioritized and delegated tasks, provided motivation and direction to create a positive work environment and ensured accurate, on-time completion.

Performed responsibilities of registering patients by following the protocols of the organization

Treated all patients, their families, visitors, peers, staff and providers in a pleasant and courteous manner; developed strong patient relations by providing the highest level of patient care.

EMPLOYMENT HISTORY

Hahnemann University Hospital, Philadelphia, PA 1988 to 2019

Unit Secretary (10/1998 to 08/2019)

Medical Records Clerk/Analyzer (09/1988 to 10/1998)

ACADEMIC EXPERIENCE

Applied Science Behavioral Degree, Community College of Philadelphia, Philadelphia, PA

High School Diploma, Hallahan High School for Girls Philadelphia, PA

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