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John Fielder III
Ozark, MO ***** • ****.************@*****.*** • 417-***-****
Field Service Engineer
With over 20 years’ experience across various global industries, I have a proven track record of delivering comprehensive process, facility, and maintenance improvements. A strategic planner, with expertise in both preventative and predictive maintenance programs, able to provide an enterprise-wide approach to cost reduction, process efficiency, and product quality. A dedicated leader, focused on developing a high-performance staff to boost productivity across an organization. Proven expertise in:
PROFESSIONAL EXPERIENCE
Foss North America – Springfield, MO
Field Service Engineer/ Process Engineer, November 2014 to July 2019 Preformed field service operations for a global instrumentation manufacturing company. Oversaw and executed installation of Foss instrumentation and conducted post-implementation troubleshooting. Designed and facilitated group and individual training programs for national and international groups -- plant engineers, maintenance employees, mechanical staff, and operators.
Key Contributions:
Successfully delivered more than 20 projects annually to exceed organizational goals.
Collaborated with business partners to achieve an efficient pasta drying solution for Kraft Foods and secure complete customer satisfaction.
Siemens Energy, Inc. – Springfield, MO
Field Services Engineer, October 2008 to October 2014 Provided high-level support to US operations Service Manager for international energy company. Partnered with Service Manager to ensure efficiency of 13 field service engineers. Provided full- cycle onsite technical project management for advanced water and wastewater treatment products -- installation, commissioning, infrastructure validation, startup, upgrade, inspection, testing, maintenance, and repair. Performed group and individual training for engineers, maintenance and mechanical staff, and operators across multiple national and international wastewater treatment plants. Employed SAP to successfully manage inventory, time reporting, sales orders, and customer identification. Collaborated with engineering team to define project scope and scale and researched customer requirements to create customized technical proposals. Ensured cost-effective and timely product delivery and exceptional customer service. Investigated and resolved OEM and vendor supplier warranty issues.
• Project Management
• QA/ Process Improvement
• Cross-functional Collaboration
• Team Leadership/ Staff Training
• Budget Oversight/ Cost Reduction
• Safety Compliance
• Customer Service/ Relationship Building
• MP2/ SAP/ Microsoft Office
John Fielder III • Page 2
Key Contributions:
Developed multi-faceted pricing structure with a new pricing template – enabled sales and quoting teams to expedite the quoting process.
Served as Start-up Engineer to deliver single stage turbines with variable vain diffuser to wastewater treatment facilities in Mexico and Canada. Provided pre site inspections including controls, medium voltage motors and motor starters, and schematic sed lines revision.
Bay Valley Foods – Springfield, MO
Facility Maintenance Manager, May 2004 to October 2008 Led facility maintenance department for provider of shelf stable foods and food service goods. Administered $1.5M annual budget and expenditures with complete P&L oversight. Developed department strategy; executed one-year and three-year plans on time and within budget. Oversaw department staffing and employee relations including hiring, training, performance reviews, and ongoing mentoring. Conducted production analysis to troubleshoot issues and implemented process improvements and repairs. Managed contractors and vendors for mechanical and environmental repair. Identified scope, secured cost-effective bids, presented cost/benefit analysis for management approval, and awarded bids. Enforced plant-wide safety measures to meet compliancy standards. Ensured timely delivering of multiple initiatives within budget constraints including line installations, electronic upgrades, piping/ infrastructure, and automated palletizing equipment. Key Contributions:
Held concurrent positions from 2006 to 2008 as Manager, Purchasing Department and Facility Maintenance Manager.
Reduced second shift maintenance-related daily downtime by 30%.
Designed and implemented preventative maintenance program and predictive maintenance program with MP2 --established minimums and maximums to control inventory adjustments.
Secured cost-free training for mechanical employees through Ozarks Technical Community College.
EDUCATION/ CERTIFICATION
HVAC & Refrigeration Certificate
Ozark Technical Community College – Springfield, MO Professional Development
Completed MP2 Training Program