I Am a hardworking, motivated and
enthusiastic Administrative Assistant
with a proven track-record in business
administration and project
I always strive to achieve the highest
standard possible, at anu given task
and in any situation. I am accustomed
to working in a challenge and fast –
paced environment, particularly when
dealing with multiple project and
priorities at the same time.
Involvement - Doha Film
VIVIAN L. CUACHON
Document Controller / Site Secretary
UNIVERSITY OF SAN AGUSTIN, ILOILO CITY PHILIPPINES BACHELOR OF SCIENCE IN COMMERCE
Major in BUSINESS ADMINISTRATION
June 1985 - March 1989
Scholarship Program - KAWILIHAN Dance Group Member Colegio del Sagrado Corazon de Jesus
June 1981 – March 1985
Urbacon Trading & Contracting L.L.C
Operation & Administration Assistant Reliver
Contracts, Estimation Department
Provide administrative and support services to office staffs. Answer phone calls and customer questions in a professional manner. Sort and distribute mails Prepare work to be estimated by gathering proposals, invoice, specifications, and related documents. To submit for approval to the estimation manager. Responsible for handling all documents to be archived.
RADIANT Engineering Enterprises (UCC SISTER COMPANY) Site Document Controller
MEP (Mechanical, Electrical & Plumbing)
PALMERA Agricultural Business (UCC SISTER COMPANY) Central Document Controller
Swimming Pool & Landscaping Works
Duties and Responsibilities:
Assist in preparing reports, analysis, letters and communications as requested by the division chief/department manager Arrange and control office supplies for the division/department such as stationery, equipment, and accessories,
Responsible for running a technical library, accessing dozens of records daily Overhauled the entire document management system to improve working practices.
Responsible for handling all documents to be archived. Ensured that all archived documents were stored in compliance with the relevant health and safety regulations.
Consistently meet deadlines, ability to use tact and diplomacy in communicating and safeguarding confidential, matters High proficiency in Microsoft Office, Word, Excel and PowerPoint. Relationships, People Skills, Interpersonal Savvy, Problem Solving, and Multi-tasking.
Provide administrative and secretarial support services to the division/department, coordinating and making meeting arrangements, travel arrangements, and correspondences. Produced written reports on a quarterly basis for the document control manager. A good working knowledge of all levels of helpdesk support. excellent telephone manner and customer service skills.
Able to diplomatically manage customer's expectation, experience of setting up and maintaining hardware and software systems, ability to work shifts and weekends - occasional overtime / overnight. Prepare, Material & Shop Drawing log and update status, maintain electronic registers for Letters, MOM, Memos, WIR, NCRs, RFIs, DCR’s, Reports & Upload all drawings and necessary documents for distribution.
PALMERA AGRICULTURAL BUSINESS – SISTER COMPANY OF UCC Projects Handled:
• Sheraton Doha Renovation – 65 Million
• Qatar University (El Jaish Sports Club)
• Mall of Qatar
• Al Rayyan VIP Villa (3 Residential Villa’s)
RADIANT ENGINEERING ENTERPRISES –SISTER COMPANY OF UCC Projects Handled:
• Al khor Farm Villa Project
• Syrian American Hospital
• Muraikh Compound 165 Villas & Club House - 42 Million
• Al Qubaisi Villa’s (VIP Villa’s)
• Panorama Tower and Townhouses (41 Story’s & 5 Floor Townhouses)
PALMERA Agricultural Business
Asst. of Deputy General Manager & Business
Organize and maintain the division chief/department manager calendar, and ensure that all meetings, interviews, duty trips are accurately planned /scheduled and advise the division chief/department manager on of their daily program. Prepare Necessary Document for Visa Processing outside the Country. Search for landscape Exhibition around the World for registration & exhibits.
Collect all documents for Business Development General Manager signatures like : Tender approval /RFQ request, LPO’s, Manpower Daily Report, Contracts, Payment Certificate, Commercial offer / Quotation’s Follow up meetings for presentation for the clients Gathered full details for company exhibits presentations Communicate & coordinate with different companies Planning & scheduling meetings & appointments. Arrange meeting with my Business Development General Manager for introduction of company. assist budget plan for BDGM. Prepare all necessary materials for presentation of BDGM, Make client call for appointment meeting with my DGM / BDM through Networking with current and prospective clients, developing personal relationships, so as to maintain and develop business development strategies of the company, improve client experience and ultimately achieve the desired impact on return on investment.
Researching organizations and individuals online (especially on social media) to identify new leads and potential new markets via email or phone to establish rapport and set up meetings.
Preparing PowerPoint presentations and sales displays, contacting clients to inform them about developments in the company’s products developing quotes and proposals.
ALI BIN ALI Group - Contracting / Property Management Division HR / ADMINISTRATION / EXECUTIVE SECRETARY
May 2009 - 2014
Reporting to General Manager, Project Managers, and Site Manager, monitors and organize schedules and appointment.
Prepares correspondences based on brief notes and emails. Screens Telephone calls and handle then personally if possible and give information based on Knowledge at hand. Makes Airline booking, Visa’s and Hotel Booking, Maintaining hard copy and electronic system. Maintain quality control / satisfaction records. Liaising with suppliers to check the progressive of existing orders. Responsible in checking the status of 24 Company Vehicles and Rental a car – accident reports Estimara’s validity, insurance for each vehicle, Teyseer Card refueling, etc.
Make an order for office Stationeries, uniforms, warehouse requirements, vehicles, office furniture etc. Make visa interview schedule in the embassy. Facilitate their needs & administrative office routine. Facilitate Business Visa & Renewal of Visa’s for subcontractors from other countries. process exit permit, updates passport, and arrange all passport by arrival dates. preparing leave request, joining report & expense claim of employees, Preparing LPO’s, Quotation’s, Letters, Invoices, Memo’s and Job Completion Report.
ITALIAN EUROPEAN GROUP
SALES EXECUTIVE /EXECUTIVE SECRETARY
April 2008 – Jan. 2009
DOHA TOUCH SCREEN MONITOR - DTM
EXECUTIVE SECRETARY / HR & ADMI SECRETARY
April 25, 2007 – April 2008
DOHA TOUCH SCREEN MONITOR - DTM
CASTER COORDINATOR FILM WORKS INTERNATIONAL
(Sister Company of DTM)
April 25, 2007 – April 2008
ADVANCE CONTACT SOLUTION ACS
IN BOUND SUPPORT CALL CENTER
Customer Service Representative
June 2014 – May 2015
• Highly motivated and eager to learn new things.
• Strong motivational and leadership skills.
• Ability to produce best result in pressure situation.
• Ability to work as individual as well as in group. PERSONAL INFORMATION
Civil Status: Legally Separated
Qatar Driver License: Expiry Date 2021
Religion: Roman Catholic
Visa Status Family Visit Visa
• Communication (written and verbal), Prioritization and problem-solving.
• Organization and planning, Research and analysis.
• Attention to detail, Customer service, Phone Etiquette.
• Fully skilled with categorizing, filing and retrieving documents in modern resource centres.
• Familiar with the common software and retrieval programmed used today.
• Able to take an orderly approach to keeping both physical and electronic documents, including the processes needed to discard obsolete records appropriately