Floor manager
Resume:
Mankgoa
Ramatsemela
Ngobeni
Mabopane
0190
Mobile:076-***-****
Mobile:072-***-****
Mobile:073-***-****
Email:adb0om@r.postjobfree.com
Professional Experience and Significant Achievements
Makro Centurion fresh produce supervisor September 2018-todate
Managing house-keeping and hygiene Implementing loss control measures
Meeting sales goals by training, mentoring and providing feedback to sales staff
Dealing with all issues that arise from staff or customers (complaints, grievances etc.)
Maintaining outstanding store condition and visual merchandising standards
Ensuring training is provided to all team members in my department
Control waste and shrinkage.
Adhere to all food safety measures to ensure safety of our customers and any one consuming our products
Game Kolonnade Marketside: fresh produce supervisor March 2017-Sep 2018
Ensuring high levels of customers satisfaction through excellent service
Managing house-keeping and hygiene Implementing loss control measures
Meeting sales goals by training, mentoring and providing feedback to sales staff
Dealing with all issues that arise from staff or customers(complaints, grievances etc.)
Maintaining outstanding store condition and visual merchandising standards
Recruiting and selecting candidates.
Control waste and shrinkage.
Complete store administration by ensuring compliance with policies and procedures
Monitoring and resolving work place safety issues to reduce worker’s compensation claims
Plan, assign and direct work to all team members
Perform regular stock audits to ensure that the stock is undamaged and the is no shortage
Ensure all team members receives a relevant training that is required by the company
Build good relationship with customers and recruit potential customers
Shoprite Thorntree: fresh sales manager
April 2013-August 2016
Ensuring high levels of customers satisfaction through excellent service
Managing house-keeping and hygiene Implementing loss control measures
Meeting sales goals by training, mentoring and providing feedback to sales staff
Dealing with all issues that arise from staff or customers(complaints, grievances etc)
Managing POS operations.
Maintaining outstanding store condition and visual merchandising standards
Recruiting and selecting candidates.
Control waste and shrinkage.
Complete store administration by ensuring compliance with policies and procedures
Monitoring and resolving work place safety issues to reduce worker’s compensation claims
Plan, assign and direct work to all team members
Perform regular stock audits to ensure that the stock is undamaged and the is no shortage
Reason for leaving I was not able to relocate within a short period of time
Key Achievements
Implemented the new method of waste control
Motivated the team to be goal orientated
Early Career Background
Trade Centre Polokwane Admin manager assistant: 2009 February-2011 March
Attending and solving customer service
Monitoring the performance of the team
Presentation of admin reports
Monitor the sales
Non-compliance investigations on shrinkage
Report writing.
Academic Background
National Diploma: Operations Management
Tshwane University of
Technology
2008
Matric Certificate
Tshebela High School
2002
Certificates
Certificate in Wholesale and Retail Operations Management NQF LEVEL 2
Certificate in wholesale and Retail Supervision NQF LEVEL 4 (still busy with it)
Computer literate with most general word processing, presentation and database packages including: MS Word & Excel
Knowledge of the OBS & SAP working system.
Paying attention to detail
Report writing and presentation.
Analytical skills.
Communication skill
Personal Details
Date of Birth 14 June 1986
Nationality South African
Gender Female
Dependants Two
Driver’s License. Code 8
Marital status Married
References
Marlene Watt
Regional manager Fruitspot
Tjeroane Stella
Admin manager Manager (Shoprite Thorntree)
Pamella joja
Human Resource Officer (Trade Centre Polokwane)
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