JAYDA MCHAM

MEDICAL OFFICE PROFESSIONAL

CONTACT

864-***-****

adb0gp@r.postjobfree.com

https://www.linkedin.com/in/jayda

mcham

PROFILE

Supervisor, staffing and operations professional with progressive experience managing employees, compliance, performance management, off-boarding, up-training and metrics. Offering experience with hands on clinical patient care, recruiting, secretarial and communication skills, management experience and much more. Skilled at building relationships with employees across all levels of an organization. Proficient in Microsoft Office, ADP, staffing and team management

SKILLS

MANAGEMENT

PRIOR AUTHORIZATIONS

CUSTOMER SERVICE

CLINICAL DUTIES

RECRUITING

INVENTORY

ACCESSING EMPLOYEE

PERFORMANCE

EXPERIENCE

Medical Assistant/Office Professional

Peterson Dermatology

2019 - Current

Set up sterile trays and procedural equipment

Complete Prior Authorizations, nursing call backs, refill requests, and patient referrals in a timely manner

Administer oral, subcutaneous, and intramuscular medications

Scribe for NP, PA, and MD during office visits and procedures

Assist during office procedures, including performing suture removals, performing biopsies, and assisting during surgical procedures

Radiology Tech Assistant (PRN)

Pelham Medical Center

2016-2019

Maintained and flipped exam rooms between procedures

Transported inpatients to and from their procedures

Performed venipuncture and started IVs

Updated patient data and demographics in EPIC

Staffing Coordinator

Recruiting Solutions

2017-2019

Attained and sustained interviewing, scheduling, and bench goals

Maintained client and employee relationships to ensure lucrative outcomes

Sourced for prospects utilizing job boards and additional resources

Completed the pre-screening process including background, reference checks, I-9 verification, and drug testing Care Team Lead

CareCam Health Systems

2015-2017

Directed employee development and engagement

Completed payroll and hour adjustments for 12 hourly employees

Hired, trained, terminated, and managed staff members

Monitored live calls and managed customer escalations

Completed app UAT testing

Created calling and messaging scripts for inbound and outbound interactions

EDUCATION

B.S. Health Care

Administration

2019-2020

Columbia Southern University

Intern/Externship

2016-2017

Medical Assistant at Foothills

Nephrology

A.A.S. Medical Assisting

2015-2017

Kaplan University

Certified Staffing

Professional

2017

American Staffing Association

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