Part time Japanese/English translator
Medicine Hat College
* ***r Diploma Date of Graduation: June 2008
Major: Global tourism and Marketing Tourism major
September 2019 to current
Sales and Logistics Coordinator, Alberta Pacific Forest Industries, Edmonton
coordinate export to Asia
Communicate with clients for concerns and deals
Nov 2015 to current
Barista - Shift supervisor, Starbucks Canada, Medicine Hat
(Barista role) Create and deliver best quality coffee
(Shift supervisor role) to be responsible of our service. Managing team for their daily schedule and breaks. Money handling.
Key Duties: Managing team (up to 8), cash handling, problem solving, placing supply order and receiving order, dealing with health safety inspector and other contractor.
Nov 2015 to Feb 2016
Part time general office clerk- Lansdown Equity Ventures Ltd, Medicine Hat
Key Duties: Answering phone, dealing with incoming customer and tenants regards to units. Collecting rent and answering inquiries, maintain vacant units, posting and updating advertisement via internet.
Sept 2008 to Oct 2015
Front desk agent- Front desk supervisor- Night manager, Banff Park Lodge, Banff
(Front desk agent role) to be face of the hotel. Creating welcoming environment to all of guests and answer with best knowledge of the area.
Key Duties: Taking reservation, answering phone, problem solving
(Supervisory role) to be role model of front desk. Handling minor problems with professional manners and care for all of guests. Supervise team to be memorable services during guest's stay. Communicate with other department to make best service possible.
Key Duties: managing team (up to 4) cash handling (up to $4000),
(Night manager role) Responsible for supervising a team, and creating reports for managements. Developing a safe and comfortable environment for all guests and staff by adhering to all necessary safety requirements and legislation including hotel policies.
Key Duties: creating sales report and other revenue report, secure property and 2 sister properties, responsible for everyone and everything happens in properties throughout shift.
Valid drivers license (class 5) and have own transportation
Fluent in Japanese and English in speaking and writing
Work availability Every night from 6-10pm and most of weekend