Karen Falcon 705-***-****

Karen Falcon

** ********* **, ****** **. L4M 4M1

Phone: 705-***-****

Email: adb0dv@r.postjobfree.com

Objective

Seeking employment where I will be able to expand my knowledge base, and further my career while being able to utilize my management skills along with new challenges to support your company to optimize success. As well as providing superior and professional customer service. Experience

March 2015-Sept 2019 Salnek Custom Window Treatments/ Paint Shoppe Barrie,On Design Consultant/Administrative/Reception

Assisting clients with their design needs and coordinating colour schemes throughout their space

Data entry (Quick Books) including but not limited to, completing customers’ orders and ensuring correct product code for accurate delivery and installation.

Responsible for organizing the showroom, completing filing, collection of payments, faxing and all other administrative duties delegated.

Responsible for assisting customers with their complaints and concerns in a professional manner, and handle issues through to find resolutions and ensure complete customer satisfaction. May 2012-Dec. 2014 Motion Specialties Barrie, ON

Retail Sales Manager

Responsible for opening and closing of the showroom.

Reception duties, answering phones, filing, receiving faxes and placing orders for clients

Provide a superior customer service taking care of the client’s medical needs.

Placing orders for Occupational Therapist for their clients

Setting up Rental equipment for deliveries for client’s needs.

Preparing spreadsheet for Associates expense reports and payment request.

Scanning and e-mailing all Invoices to Head office for payment.

Ability to work effectively under stressful work conditions

Ability to maintain a positive customer service.

Maintain a professional appearance and demeanor

Able to prioritize and work independently with minimal supervision

Arrange and reset store shelves, signs, labels and merchandise Nov. 2010 - Sept 2011 Berry Flooring Calgary, AB

Flooring Consultant/Administrative/Receptionist

Diverse knowledge of all flooring aspects

Responsible for coordinating colour schemes for customers space

Answered phone calls as well as greeted customers upon arrival

Responsible for credit collection, filing, and quick books

Entrusted with keys for opening and closing the store

Directly accountable for reading blueprints, and figuring out square footages

Constructed and formatted contract agreements for customers Karen Falcon 705-***-****

July 2008-Oct 2010 Direct Buy Edmonton, AB

Design Consultant/Product Specialist/Color Coordinator/Space Consultant

In-home consultations discussing complete interior renovation and design ideas

Extensive knowledge regarding; fixtures, flooring, window treatments, furniture, and wall coverings to best assists costumers.

Knowledge of over 750 manufacturers

Helped in the regular upkeep of the show room displays and cleanliness

Accountable for all invoicing of sales

Nov. 2004-May 2008 Direct Buy Barrie, ON

Design Consultant / Product Specialist

Extensive knowledge regarding; fixtures, flooring, window treatments, furniture, and wall coverings to best assists costumers.

Knowledge of over 750 manufacturers

Helped in the regular upkeep of the show room displays and cleanliness

Available to work flexible hours

Accountable for all invoicing of sales

April 1998- Oct 2004 Home Depot Barrie, ON

Associate Kitchen and Bath Design, Décor, Paint, Flooring, Millwork

Designed custom kitchens and bathrooms

Developed plans within customers budget

Helped customers coordinate their entire living space

Processed various types of sales

Used techniques in drawing up floor plans free hand

Provided assistance in several departments upon request and/or need Education

May 2000-June 2000 Home Depot Design College Toronto, ON

Certificate of Kitchen and Bathroom Design

Aug 1990-Sept 1992 International Correspondence School Ontario

Certificate in Interior Decorating

Sept 1987-May 1990 Georgian College Barrie, ON

Diploma in Interior Design

Qualifications

Develop marketing plans to achieve increased awareness resulting in sales and profits

Solutions-oriented self-starter who thrives with change and enjoy working cooperatively and effectively with my team members and individual work situations

Knowledge of Word, Excel as well as learning company programs

Perform well under pressure and stressful conditions

Reputation for providing Excellence and High Quality in product and service

Strong Inter-personal and Communication skills

Karen Falcon 705-***-****

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