Customer Service Home Health

Hidayo Moallin

**** ********* **. ********, ** **219 • 714-***-**** • *****.********@*******.*********:****.*.*******@*****.*********:****.*.*******@*****.***

PROFESSIONAL SUMMARY

Energetic and motivating leader with proven ability to effectively manage both personal and professional projects. Looking to obtain a challenging position that will allow me to gain experience and offer an opportunity for professional growth.

EDUCATION

Columbus State Community Collage Columbus, OH September 2016 - Present

Bachelor Degree in Management

Work Experience

ABM Cleaning Columbus, OH May 2018 – June 2019

Office Cleaning Personnel

Clean and Maintain entire corporate facility

Clean all trash containers daily

Sweep all carpet daily

Wet mop hard flooring daily

Cleans benches and floors

Stock kitchens

Cleans Restrooms and showers

Performs other duties as directed

Atlas Home Health Care Columbus, OH January 2016 – May 2018

Aide

Monitors patient condition by observing physical and mental conditions

Supports patients by providing housekeeping and laundry services; shopping for food and other house requirements; preparing and serving meals and snacks.

Assists patients by providing personal services, such as, bathing, dressing, and grooming.

Helps patients care for themselves by teaching use of cane or walker, special utensils to eat, special techniques and equipment for personal hygiene.

Helps family members care for the patient by teaching appropriate ways to lift, turn, and re-position the patient

Maintain the cleanliness and housekeeping of the house

Record patient information by making entries in the patient journal; notifying nursing supervisor of changing or unusual conditions.

Maintains a safe, secure, and healthy patient environment by following standards and procedures.

SKILLS

Self-Motivated/ability to work under minimal supervision with wide latitude for independent judgment.

Consistently recognized for customer satisfaction.

An active listener with strong interpersonal skills.

Always seeking to understand customer needs and provide the best results.

Outstanding customer service oriented and client interfacing skills.

Able to prioritize and execute tasks in a high-pressure environment

High adaptability and capable of handling high workloads

Able to work in fast pace and busy workforce.

COMMUNITY SERVICE

Somali Community Summer Program Columbus, OH May 2015 - August 2015

Teacher

Mentored and helped young children with their homework.

Helped organize annual fundraising events, to assist with the growing community needs.

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