Carl Henry Pierre-Louis Jr

Technology Support/ Technician

adb0ci@r.postjobfree.com

SKILLS

●Computer Networking

●Customer Service

●Operating Systems

●IT Security

●IT Support

●System Administration

●Troubleshooting

●IT Infrastructure Services

Certificates

●Google IT Support Professional by coursera.

February 2020

WORK HISTORY

UBreakIFix, Hallendale, FL- Repair Technician, FT

Feb 2020 - present

●Serves customers by diagnosing, troubleshooting and repairing devices while ensuring customer satisfaction.

Office Depot, Fort Lauderdale, FL - Solutions Advisor, PT

Sept 2017 - Feb 2020

●Sale technology and Technical Support for customers

Teleperformance USA Call Center, North Lauderdale, FL- Tier 2 Technical Support, FT

Feb 2019 - Nov 2019

●Technical support for all Apple devices

Comcast, Sunrise, FL - Communications Repair Agent, FT

Feb 2017 - Sept 2017

●Service calls for residents internet and cable

EDUCATION

Broward College, Davie, FL

●Computer Information Technology Associate Degree in Science

Dec 2021

Stranahan High School, Fort Lauderdale, FL

●General education

June 2011