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Sales Customer Service

Location:
Mississauga, ON, Canada
Posted:
February 27, 2020

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Resume:

Naresh Lalvani

**** ******** *******, ***********,

ON L5M6K3 (Cell) 647-***-****

adb07r@r.postjobfree.com

Professional Profile

Possess more than ten years of experience in sales and marketing distinguished by commended performance and proven results, combined with excellence in customer service. Have a demonstrated history of working and producing in a team environment as well as independently. My professional achievements encompass extensive experience in Sales and Marketing.

Competitive marketing analysis and Strategic planning skills.

Strong proficiency in computer skills Windows XP, MS Office and Internet.

High proficiency in English, Spanish and Hindi.

Strong communications and interpersonal skills and excellent presentation skills.

Proven organizational, planning and time management skills. Education

Diploma in Accounting and Payroll

Toronto business college, Toronto 2014

Modules completed: MS Office, Accounting, Payroll, QuickBooks, Simply Accounting, ACCPAC & Business Communication

High School Diploma

Sadhu Vaswani Secondary School India 1990

Professional Experience and Accomplishments

Shipping Supervisor (TransX Ltd) March 2016 to Present

Responsible for working in a busy technological warehouse and ensuring that deliveries are made to customers on time

Supervising Packed merchandise for shipment

Ensuring that the correct labels are on all stored pallets Shipping & Packaging (Ingenico Canada Ltd) 2015 2016

Responsible for working in a busy technological warehouse and ensuring that deliveries are made to customers on time

Packing merchandise for shipment

Ensuring that the correct labels are on all stored pallets Antique Purchase & Sales Manager (Great Canadian Roadshow, Toronto) 2011 2013

(Operating across Canadian cities seeking unique and authentic collectibles)

Assessed value and purchased antiques souvenirs such as platinum, gold, silver coins and antique jewellery.

Dealt with unique needs of the customers and ascertained the value of the items in accordance with company’s perspective, policies and market value.

Negotiated even with complex emotional customers and reached closing of the deals.

Organized events and roadshows & exhibitions for buying and selling antiques for the company all over Ontario.

Handled large amount of cash and cheques authorized by the company.

Prepared weekly management reports for the headquarters on overall business performance.

Supervised 15 subordinates.

Sales Associate (Ben Moss Jewellers, Toronto) 2010 2011

Managed floor regarding customer service, maintenance, cashier and sales.

Interfaced with the vendors of products and maintenance of the record.

Ensured the quality of floor arrangement to avoid damages.

Helped consumers with general promotions in store and all store products.

Recognized, priced and stored merchandise.

Sales Manager (The Old Freeport Shop, Curacao N.V.) 2005 –2008

Managed the store and achieved up to US$15,000/day of sales in watches and jewellery.

Maintained outstanding relationships of trust with management, co workers, and clients.

Developed business plans and sales strategy for the market to ensure attainment of company’s sales and revenue goals.

Motivated and trained the sales team of ten.

Ensured the sales team was operated within operating guidelines and assigned budget.

Built a customer centric sales environment that is focused on customer retention and relationship development.

References available upon request



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