Objective: Seeking a responsible and challenging position in a growth oriented progressive institution where my experience and skills will significantly contribute to the overall growth of the organization and provide opportunities for my career growth.
Summary of Skills:
Exceptional ability to work as part of a team.
Experience in customer service.
Proven ability to work accurately and carefully.
Excellent customer service skills.
Able to work varied shifts, including weekends and holidays.
Able to communicate in English, in both written and oral forms.
Customer Service in D-mart Ahmedabad India. January 2013-December 2015
Scan, bag and load purchases; process cash, check, credit card, coupon and voucher transactions; verify customer ages for alcohol and tobacco purchases; and manage daily till opening and closing procedures. Help with stocking and merchandising to maximize sales and provide a pleasant shopping experience.
Ensured that all guests received a warm greeting at the register, thanks for their patronage and offer of assistance to their vehicles.
Met or exceeded item-per-hour and scanning goals (processing hundreds of customer transactions daily) while balancing drawer at the end of each shift.
Distinguished as the store’s first associate to win “Employee of the Month” within 6 weeks of hire.
Honored with “Integrity Award” for using downtime to clean and organize work area.
Maintained knowledge of weekly ads, advertised specials and other promotions.
Housekeeping in Neelkanth Restaurants in Rakhial Ahmedabad India. January 2015- September 2019
Dusting and polishing furniture and fixtures.
Cleaning and sanitising toilets, showers/bathtubs, countertops, and sinks.
Maintaining a clean and sanitary kitchen area.
Making beds and changing linens.
Vacuuming and cleaning carpets.
Loonie Toonie Discount Store (Cashier)January2020-Till now
Operate cash counter Debit card/ credit card terminals.
Serving customers with their needs.
Collect payment and bag purchase for customers.
Keep the checkout area clean and properly.
Memorise product location throughout the store and be able to direct customer or make suggestion.
Bachelor of Commerce from Gujarat University, Gujarat, India– 2010.