Profile

A Capilano University student pursuing education in Business Administration

A cooperative and enthusiastic team member who excels in taking initiatives to find solutions to service problems.

Proven relationship-builder, respectful and polite especially demonstrated in challenging and decisive environments.

Fluent in English, Punjabi and Hindi.

Proficient with Microsoft Office-Word, PowerPoint and Excel, Outlook.

Punctual, reliable and responsible professional candidate with a commitment to work quality.

Strive to win success in hard and challenging environment.

Education

Bachelor of Business Administration, Capilano University, BC, Present

Occupational First Aid Level 1, Trauma Branch, BC, 2018

Securities Certification, Advance Learning Centre, BC, 2017

Financial Stock Market Certification Level 1, Bombay Stock Exchange, India, 2016

Professional Experience

HUDSON’S BAY DOWNTOWN VANCOUVER, BC SEPT 2019 - PRESENT

Sales Associate meeting Credit Card targets by delivering the right customer service codes.

SECURIGUARD SERVICES LTD, VANCOUVER, BC

CUSTOMER SERVICE OFFICER NOV 2017 – FEB 2020

Customer Service Agent at VanDusen Gardens during Christmas event

Guard Trainer for customer service assistant at the Low Tide Properties

GARDAWORLD SERVICES LTD. BURNABY, BC MAY 2019 – FEB 2020

CUSTOMER SERVICE & OFA OFFICER

Customer Service Officer at Simon Fraser University.

Volunteer Experience

HANDLED REGISTRATION AND ADMINISTRATIVE TASKS with Run-Van while completing volunteer certification hosted by the Vancouver International Marathon Society

PACKAGE MANAGER at Granville Island Turkey Trot Run

ADVISOR at Diwali Fest organized in Surrey and Yale town

TEAM LEADER and CSU SPEAKER at Capilano University for Vegan Fest Event

Skills

Effective public speaker.

Strategic workforce planner.

Organized and highly efficient.

Identifies implications and works to minimize any negative effects by developing contingencies or alternatives when commitments cannot be met and involves and/or alerts those affected.

Works towards agreed-upon goals and objectives in a timely manner.

Stays focused and balances changing or competing priorities and responsibilities.

Responds appropriately to different personal styles to provide positive and constructive input.

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