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Administrative Assistant Office

Newport News, VA
February 27, 2020

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Newport News, VA ***** 509-***-****


● Strong work ethic and stellar interpersonal and communication skills

● Comes up with ideas and executes them with minimal management and guidance

● Proven leadership with great organizational skills to manage multiple priorities and problem solve

● Proficient with computers, in the use of Email, and Internet with mastery of Microsoft Office and Apple Mac products, as well as legal calendaring and accounting software

● Notary Public


03/18/19- Present, Workers Compensation Claims Adjuster, York Risk Services Group, Hampton, VA

Reviewed claims to determine compensability

Filed forms according to Department of Labor Longshore & Harbor Workers Compensation Act

Worked with medical providers to get injured workers back to work

Authorized treatments, issued payments and closed claims when appropriate

Worked with claimants to ensure they got the treatment they needed

Worked with defense counsel defending against denied claims

Worked with claimants attorneys to negotiate and reach a fair and reasonable outcome

Specialized in hearing loss and asbestos exposure and death claims

Conduct initial reporting on all WC claims.

Establish and communicate company protocol on work-related injuries (i.e. - first point of contact for injured employees)

Review WC claim detail to determine eligibility or denial approach

Track and monitor all claim status, timelines and progress

Collect and maintain all documentation relating to management of each WC claim

Efficiently resolve and close each claim in an expedient and acceptable timeframe

Communicate employee changes in work status to all affected supervisors, payroll and department personnel

Complete payroll calculations for injured employees who are working Light Duty for timely payment (i.e. – day after cutoff)

Maintain and update all spreadsheets, employee files and spreadsheets required of the position

Work with external parties (i.e. – legal counsel, doctors, etc.) to manage all aspects of WC claims to ensure fluid communication across all parties and timely resolution of all matters

Maintain state and federal knowledge of laws relating to WC through extended education

1/29/18-Present, Accounts Payable & Legal Services Coordinator, Executive Administrative Assistant to CEO & DOO, Assistant Workers’ Compensation Coordinator, Tidewater Orthopaedic Assoc., Hampton, VA

● Coordinate the payment of all vendors for the business

● Daily use of QuickBooks and Microsoft Excel to manage all payables

● Reconciled all vendor accounts and ensured all electronic payments balanced bank withdrawals

● Worked with the CEO to reduce fiscal waste and increase revenue and fiscal stability and growth

● Worked to create organization within Accounts Payable to ensure better tracking and accountability

● Worked with accountant to reconcile all Payables and Receivables between bank account and QuickBooks

● Reconciled all credit card accounts each month

● Established positive business relationships with vendors

● Created monthly, quarterly and annual profit and loss reports

● Created filing system and organization for records of vendors, legal services and petty cash

● Worked with Marketing Director to manage budget and limit overspending in that department

● Assisted Marketing Director on special projects

● Worked with Workers’ Compensation department to establishing up new patients, scheduling appointments, obtaining authorizations

● Worked with Workers’ Compensation department to follow up on authorizations and send over medical notes, orders and referrals to adjusters

● Coordinated peer to peer conferences, medical opinion reports, conferences, second opinions and independent medical reports and coordinating services and appointments for patient and adjusters for Workers’ Compensation department and legal services

● Coordinate payment and scheduling of legal services such as depositions, attorney/physician conferences, medical reports, medical opinions, second opinions and independent medical evaluations

● Coordinate physician participation in litigation as an expert witness

● Created invoices for services for Workers’ Compensation and legal services

● Tracked payments and completion of services after invoicing requester

● Recommended changes to fee schedule for legal services that were accepted by the board of directors

● Processed subpoenas, and all written request for records, documents and bills

● Conducted recruiting and human resource functions to include interviews, extending offers of employment, posting open positions on website and other job boards

● Provided recommendations to departments on candidates for hiring

● Coordinated travel arrangements for executives

● Coordinated travel arrangements for physician candidates

● Coordinated physician recruitments, visit itineraries and coordinated meetings, tours and catering events

● Maintained compliance with laws, corporate policy and regulations

● Ordered supplies and helped to reduce overspending by ensuring purchase at lowest cost

● Provided any other administrative assistance to the executives as assigned

3/2017- 1/26/18, Administrative Assistant to Dept. of Labor Grant, Thomas Nelson Community College, Hampton, VA

● Tracked and maintained records and program performance to ensure grant compliance

● Communicated efficiently and effectively with grant team members, staff, faculty and members of the college community including students and department chairs and supervisors

● Drafted quarterly and annual reports for grant

● Created marketing and recruitment materials to recruit new students to grant funded programs

● Represented the Grant Funded Programs at local community STEM and Manufacturing events

● Met with department heads to inform them of grant funded programs to increase enrollment

● Established relationships with community members to educate them about grant funded programs and how the community can benefit from these programs

● Met with and advised students about grant funded programs and requirements for enrollment

● Assisted SET division advisors in enrolling students in classes for grant funded programs

● Created forms in multiple formats to reach the greatest number of participants for compliance

● Used Microsoft Office, Office 365 and SharePoint significantly on a daily basis

● Used Microsoft Excel extensively to organize, track and quantify information collected for grant compliance

● Supervised work study assistants

● Provided problem solving and solutions to low enrollment in grant programs

● Provided other administrative and clerical assistance as needed

6/2016-11/2016, Paralegal/Office Manager, Law Office of Udoka Obi, PLLC, Newport News, VA

● Examined, prepared, and processed a variety of technical legal documents

● Drafted deeds and contracts

● Provided assistance to attorneys in trial preparation

● Assembled exhibits, affidavits, and other legal documents

● Maintained calendar of assigned active cases and for multiple attorneys

● Tracked filing, hearing, and trials dates, and scheduled conference and interviews

● Produced a variety of written documents and materials using a wide range of office software applications

● Created and began implementing paperless office system to save money and increase efficiency

● Scheduled appointments

● Collected payments and managed Accounts Receivables

● Met with clients to collect information regarding their cases

● Tracked all meetings with clients and potential clients to ensure no conflict of interest arose

● Managed case management software to track clients case status and information

12/15-6/2016, Administrative Assistant II, Commonwealth Attorney's Office, Newport News, VA

● Maintained a calendar, and making travel arrangements

● Communicated clearly, both orally and in writing

● Responded to inquiries regarding court ordered restitution

● Processed restitution payments by documenting payments made by defendants

● Drafted letters to defendants who have failed to make restitution payments

● Drafted memos to attorneys requesting show cause hearings or revocation hearings when defendants have not made restitution payments

● Assisted Commonwealth Attorneys at General District Court witness check-in through ensuring subpoenaed witnesses and victims arrive and informing Commonwealth Attorneys as such

● Performed various other administrative and other duties as necessary

4/15-11/15, Paralegal & Office Manager, David McCormick Law Group, Newport News, VA

● Examined, prepared, and processed a variety of technical legal documents

● Maintained calendar of assigned active cases, and multiple attorneys, as well as a large case load

● Tracked filing, hearing, and trials dates, and scheduled conference and interviews

● Responded to inquiries by opposing parties, client agencies, and the public

● Developed and entered various case materials into a computer database

● Provided litigation case management and organized cases for court presentation

● Answered phones, scheduled appointments, and fostered positive relationships with clients

● Accepted payments and gave receipts, tracked payments through the use of PCLaw

● Met with clients for bankruptcy and family law matters under direction from supervising attorney

● Communicated effectively and professionally with clients, staff, attorneys, and others

● Supervised two receptionists and managed an entire satellite office

● Performed various other administrative and secretarial duties as necessary

8/12 - 4/15, Family Manager, Castle Residence, NAF Atsugi, Tokyo, Japan /Newport News, VA

2/10 – 5/11, Circulation Desk Assistant, Thomas Jefferson School of Law Library, San Diego, CA

1/10-4/10, Law Clerk, Law Office of Thomas Nelson, San Diego, CA

1/09 - 8/12, Full Time Student, Thomas Jefferson School of Law, San Diego, CA

11/07-12/08, Lead Program Teacher, Martin Luther King Jr. Family Outreach Center, Spokane, WA 11/04-12/08, Legal Assistant, Spokane County Volunteer Lawyer Program, Spokane, WA


•Washington State Bar Association, Supreme Court of Washington - Admitted 2014

-Young Lawyers Bar Association

•American Bar Association - joined December 2014


•Thomas Jefferson School of Law, San Diego, CA, Juris Doctorate, August 2012

- Black - Law Students Association, Volunteer Coordinator, 2010-2011

•Washington State University, Pullman, WA, Bachelor of Arts, Comparative Ethnic Studies, May 2007

- Dean's List, Fall 2006 and Spring 2007

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