Sachin Salian

**** ******* ** ********* ** *****

adb04c@r.postjobfree.com

510-***-****

Summary

IT Professional with 10+ years of experience which includes 8 years of experience in Salesforce.com, Service cloud CRM Platform, SFDC Consultant and around 3 years of experience with Web technologies

Experience in Salesforce.com setup, configuration, customization, administration, data migration, and integration tools like Informatica

Experience in building Custom Objects, Reports, Analytic Snapshots, Dashboards, Tabs, and Components

Created various web apps using the UI framework through Salesforce Lightening Components.

Handled various applications through Service Cloud integrations

Designed various custom applications with Lightening components using Apex and Java Scripts

Adept in various stages of SDLC (Software Development Life Cycle) including analysis, architecture design, developments, enhancements, testing. Deployments, web and portal based object oriented enterprise applications

Developed Apex classes, Apex Triggers, Visual Force (page, Component & Controllers) on Force.com platform to customize application according to the functional needs

Expertise in maintaining the functional areas of Apttus Data Model, Data Management, Contacts, Products, Price books, Leads, Campaigns, Opportunities, quotes, Activities, Dashboards and Reports

Expert in implementing Sharing rules, Permission sets, Field level securities, Profiles, roles and Resource monitoring.

Expertise in working with production environments like Salesforce.com Sandbox, Force.com IDE, SOQL, and SOSL.

Worked on Migration tools Force.com IDE, Eclipse and Change Sets and Installing Applications by using AppExchange

Technical Skills:

Salesforce Technologies: Workflows & Approvals, Apex Classes/Controllers, Apex Triggers, Visual force Pages/Components, Reports, Dashboards, SOQL, SOSL, Chatter, Custom Objects, Analytic Snapshots, Communities

Salesforce Tools: Force.com IDE, Data loader, Eclipse, Eclipse IDE plug-in, Force.com Explorer, Force.com Excel Connector, Force.com Platform (Sandbox and Production), Force.com Migration Tool

Languages: APEX, Java, C, C++, SQL

RDBMS: MySQL 5.1, Microsoft SQL Server 2000/2005/2008, Oracle 8i/9i/10g/11g

Web Technologies: Java, JSP, Struts, JDBC, Web Services, XML, XSLT, JavaScript, Spring MVC, Struts, HTML, DHTML, XML, JavaScript

ETL/Integration Tools: Force.com Workbench, Heroku, Apttus, Jitter bit AppForce.com Data Loader.

Operating Systems: Windows NT/2000/XP/Vista/7, Windows Server 2000/2003/2008, Linux, Unix

Work Experience

Ally Financial - Charlotte, NC April 2018 to Present

Salesforce Developer/Admin

Client Description: Ally Financial is strong, global presence across the entire payments chain. Ally Financial does not have any physical branches, it requires twenty-four hours support. It has Bank/Invest, deposit, Auto finance, Call center. We, the team of 5 developers support the backend salesforce.

Responsibilities:

Created various profiles and configured the permissions based on the organizational hierarchy requirement.

Involved on Classic to Lightning Migration, Lightning component, Lightning Design system.

Experienced in Migrating the standard and custom objects in standard experience to Lightning Experience.

Created multiple Lightning Components, and server-side controllers to meet the business requirements.

Used data loaders for daily customer uploads and camping uploads.

Designed the Apex Classes, Triggers with single architecture model, Visualforce pages and Visualforce components.

Used SOAP UI for integrating with third party (ACM, Citrix, Apptus CPQ and WebCSR).

Created the Visual Work flows for call center to (Alorica, Arvato .) for routing the cases to corresponding queues.

Developed the process builders for scheduling the batches.

Designed and developed Validation Rules to maintain data quantity and data consistency.

Created email templates and inbound emails using Visual force for the clients and customers, Developed Email listeners to process incoming emails.

Created custom objects, fields and edited page layouts for grouping and editing field properties

Created dependent Pick lists, Lookup Fields, Formula Fields and adding fields to Search layouts

Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.

Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports for different user profiles based on the needs of the organization.

Created custom Dashboards for manager's home page and gave accessibility to dashboards for authorized people.

The Coca-Cola Company - Atlanta, GA March 2016 to March 2018

Salesforce Developer/Admin

Client Description: The Coca-Cola Company is the one of the World's best retail company in Food & Beverages industry famous for drinks and fruit juices. Here at this client, the project mainly deals with various technologies including Scripting and also testing. We have worked as teams on Dispenser machines operating system with C++ code base using QNX Momentics, QT creator

Responsibilities:

Played a major role in launching the Cummins Service System using Salesforce.

Implemented JIT (Just in Time Provisioning) for the entire application as Single Sign-on Module.

Designed the global Search Module for the regional Jobs Search with in the application.

Designed the Apex Classes, Triggers with single architecture model, Visualforce pages and Visualforce components.

Tested apps by appending multiple components to a Lightning Application thereby deployed

Applications from Sandbox to Production.

Used field level security along with page layouts in Lightning to manage access to certain fields.

Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.

Implemented configuration oriented designing as part of plug and play using custom settings&

labels.

Implemented the Job Close Functionality through various validations, callouts and data exchange process through local services.

Been part of the Integrations (EDS, QSOL, SRT, INSITE, CPQ, CLM and Many more) integrating to CSS

(Cummins Service System) using REST and SOAP web services.

Ensured the quality and best coding practices to avoid governor limits & view State issue across the applications.

Incorporated the visual force pages to support Mobile, Desktop and Tablet view support of the CSS Application.

Designed and developed VMware to maintain data quantity and data consistency

Developed Workflows and workflow actions to send emails, update fields and assign tasks.

Supported in onboarding new locations through Account Creations, Role mapping and group access across the world (Australia, Mexico & Canada).

American Express - Phoenix, AZ May 2015 to March 2016

Salesforce Developer/Admin

Client Description: American Express global services company that provides customers with access to

products, insights and experiences that enrich lives and build business success. American Express is

a world's largest card issuer, with strong, global presence across the entire payments chain. Providing

business-building services to worldwide merchant base through diverse opportunities to grow business

in the marketplace.

Responsibilities:

Used the Apex scheduler to schedule timely data back up operations

Developed Triggers, Apex classes and visual force pages as per the needs of the application

Used the sandbox for testing and migrated the code to the deployment instance after testing.

Involved with salesforce.com premier support and handled the support cases with the help of Salesforce.com support.

Created various profiles and configured the permissions based on the organizational hierarchy requirement

Worked on salesforce communities with branding and Registrations.

Customized the Dashboards to track usage for productivity and performance of business centers and their sales teams

Worked on Communities with Branding and Registration features.

Created custom objects, fields and edited page layouts for grouping and editing field properties

Created dependent Pick lists, Lookup Fields, Formula Fields and adding fields to Search layouts

Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.

Designed and developed Validation Rules to maintain data quantity and data consistency

Developed Workflows and workflow actions to send emails, update fields and assign tasks

Created Approval processes and created Approval steps to email alerts and field updates.

Worked on Integrating and Developing components using custom settings.

Developed Triggers, Classes and Visual Force pages

Configured email alerts through Hierarchical levels based on the role of the customer.

BestBuy - Richfield, MN July 2014 to April 2015

Salesforce Developer/Admin

Client Description: Best Buy Co Inc is a multinational, multichannel retailer of technology products, including tablets and computers, televisions, mobile phones, large and small appliances, entertainment products, digital imaging and related accessories. The Company also offers technology services including technical support, repair and installation under the Geek Squad brand. The Company operates e commerce operations, retail stores and call centers

Responsibilities:

Performed detailed analysis of business and technical requirements and developed the Apex classes using platform-based technologies like Visual force, Force.com IDE

Involved in coding for modules for all the Sub-Application of the CRM application, which involves extending existing SFDC standard components using Apex, Visual Force and other utilities

Worked on various salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunity, Forecast, Cases, Reports and Dashboards

Implemented Web-to-lead to track and solve leads from the website

Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.

Designed, and developed the Custom objects, Validation rules, Page layouts, Custom Tabs, Components, Visual force Pages to suit to the needs of the application

Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers, packages for various functional needs in the application.

Used the Lightening Components using apex code in apps while retrieving data from servers over visual force pages.

Worked as Lead Service cloud functionalities to handling Customer services

Worked on Custom Settings in Apex and Field Sets in Visualforce Pages.

Involved in Deployment by using Change Sets and Force.com IDE tool

Worked on creating Apex Triggers, Apex Classes, and Visualforce Pages to get custom logic.

Installing Applications by using AppExchange.

Implemented Field Level security for sensitive data holder fields

Written Apex REST web service classes for inbound calls to salesforce from external applications; developed apex HTTP callout and generated Apex classes to invoke external application from salesforce to retrieve data and render in sales force UI.

Worked on Data.com for populating lead information into Salesforce.com by using REST API

Used Force.com web service API for implementing WSDL in the application for access to data from external systems and web sites

Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users

Developed and configured various Reports for different user profiles based on the need in the organization

Created email templates and inbound emails using Visual force for the clients and customers, Developed Email listeners to process incoming emails.

Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, reports and dashboards

Worked on writing Test Classes for Apex Triggers, Apex classes and Controllers.

Worked on Schedule Apex Class and Batch Apex Class.

Used Heroku integrate with Sales force

Used the sandbox for testing and migrated the code to the deployment instance after testing

Participated in the training sessions provided by the Salesforce team and support end users.

Wells Fargo - Phoenix, AZ February 2013 to June 2014

Salesforce Developer/Admin

Client Description: Wells Fargo & Company is an American multinational banking and financial services holding company. It is the fourth largest bank in the U.S. by assets and the largest bank by market capitalization. Well Fargo renders services like investment banking, Mortgage, Community Banking, Insurance and into Brokerage too.

Responsibilities:

Performed the role Salesforce Developer and Admin in the organization

Implemented the requirements on salesforce.com platform and Force.com IDE plug-in using Eclipse

Developed Triggers, Apex classes and visual force pages as per the needs of the application

Used the Apex scheduler to schedule timely data back up operations

Used the sandbox for testing and migrated the code to the deployment instance after testing.

Involved with salesforce.com premier support and handled the support cases with the help of Salesforce.com support.

Created various profiles and configured the permissions based on the organizational hierarchy requirement

Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Reports and Opportunities

Customized the Dashboards to track usage for productivity and performance of business centers and their sales teams

Created custom objects, fields and edited page layouts for grouping and editing field properties

Created dependent Pick lists, Lookup Fields, Formula Fields and adding fields to Search layouts

Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.

Designed and developed Validation Rules to maintain data quantity and data consistency

Developed Workflows and workflow actions to send emails, update fields and assign tasks

Created Approval processes and created Approval steps to email alerts and field updates.

Created email templates and inbound emails using Visual force for the clients and customers.

Written Apex SOAP and REST web service classes and provide WSDL and Endpoint URI for the external consumer applications to consume salesforce and insert data.

Integrated the Rest Web Services API for extracting the data from external systems to display in the pages of salesforce.com

Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Components to suit to the needs of the application.

Worked on Apex Triggers and Apex Classes to achieve business requirement.

Created the workflows for automated lead routing, lead escalation, alerts and custom coaching plans

In charge of conducting the UAT with the Business users and QA with QA Team.

Providing Test cases to QA and UAT.

Participated in Change Management Process. Creating Pipeline document, attended go no-go meetings.

Release coordination and making sure changes to production are migrated without issues.

Caterpillar Financial - Nashville, TN October 2010 to January 2013

Salesforce Developer/Admin

Client Description: Caterpillar Financial Services Corporation is the financial arm of Caterpillar Inc., a technology leader and the world's largest manufacturer of construction and mining equipment, natural gas and diesel engines, and industrial gas turbines

Responsibilities

Performed the role of Salesforce.com Administrator in the organization.

Interacted with various business team members to gather the requirements and documented the requirements.

Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to manage sharing access among different users.

Configured Profiled-based IP address restrictions, Organization-wide IP address restrictions and Profile-based login hour restrictions.

Managed tasks like unlocking/resetting passwords, modifying data and created ad hoc reports.

Maintained language settings and advanced currency management.

Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response Rules for automating business logic.

Created workflow rules and defined related tasks, email alerts, and field updates.

Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.

Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.

Used field level security along with page layouts to manage access to certain fields.

Integrated Microsoft Outlook with Salesforce CRM which syncs email, calendar, tasks and reminders.

Developed a web-to-lead functionality to Companies website which directs leads to Salesforce CRM.

Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports for different user profiles based on the needs of the organization.

Created custom Dashboards for manager's home page and gave accessibility to dashboards for authorized people.

Performed troubleshooting of user accounts using Login access.

Web zone Interactive - Bengaluru, Karnataka June 2009 to September 2010

Programmer Analyst

Client Description: WebZone is a dynamic company specializing in innovative website design

with powerful functionality for better online business. Web designing and Website development

is a strategic combination of creative designing & graphic art, content writing and management,

technology arrangement and database management systems - along with highly reliable Web hosting

and support services. Its creativity and natural flair for blending originality with functionality sets it

apart from its competitors.

Responsibilities:

Responsible for development of various GUI Screens using HTML, DHTML, JavaScript and JSP.

Responsible for Coding using JSP, Java Servlets and XML.

Implemented Model View Control (MVC) architecture using Struts Framework.

Responsible in writing Data Access codes using JDBC and Oracle database as backend as Model component

Implemented design patterns like session facade, business delegate, value object pattern and Data access objects

Developed web interface using Servlets, XSLT and JavaScript and desktop application using Swing

Used XSLT for transforming the XML content into HTML

Developed a webservice which will retrieve the details from the Database

Writing procedures and Packages for Report Generation using Oracle as Database.

Writing code for printing of Report pages in HTML format and Microsoft Excel files.

Environment: Java, JSP, Struts, JDBC, Web Services, XML, XSLT, JavaScript, Oracle 9i, ANT, Windows

Education

Apex Institute of Technology and Management (AITM), Pahala Bhubaneswar

MBA (2011-2013)

Bachelors from Apex institute of Technology

Bachelor’s in business management

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