**** *********** ***, ******* *****, FL 33437 561-***-**** firstname.lastname@example.org Have been involved in the Jewelry Business for the past 40 years and prior to moving to Florida had my own jewelry business.
Demonstrated ability to complete tasks accurately despite interruptions and competing demands.
Articulate driven to succeed. Strategic planning and client relationship management expert.. Recognized for assessing operational needs and developing solutions to save costs, improve revenues, and drive customer . Resourceful and well-organized with excellent leadership and team building record.
Excellent customer service
Excellent in sales
Works very well with the other employees
and is always looking to help them close the
sale if they need it.
Great with customer followup and most
return to buy another jewelry item from me.
MAY 2015-MAY 2019
Quality Control Of All Watches Daouds Ft. Lauderdale, Florida I was quality control for all watches brought into the store for repair. From introducing myself as the person who would contact them with the estimate and continue as the quality control person to make sure the watch was repaired and is working properly. I would keep the watch on a winder for at least 3 days and would oversee that the time was accurate. I was the person that delivered the watch when the customer came in. This way the customer had a specific person to talk to if there was a concern. EDUCATION
Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings Inputted information from customer calls and onsite service visits into the company's system using [Software]
Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction Created communication strategies to meet client objectives JANUARY 2013-MAY 2015
Sales Andrews Coin And Jewelry Boca Raton, FL
Bought scrap gold and sold silver and gold coins to customers FEBRUARY 2010-JANUARY 2013
Sales Hallendale Jewelers Hallendale Beach, Florida Bought scrap gold and jewelry from customers
JANUARY 2007-FEBRUARY 2010
Sales Manager Jewelry Depot Hallendale Beach, Florida Sales manager overseeing sales associates helped close most sales, scheduling of employees, oversaw all sales on the sales floor, also bought scrap gold and jewelry. Sold Susan Weis her engagement ring and then started advertising on 95.2 radio where she was the broadcaster.Largest jewelry location in Florida. OCTOBER 2004-JANUARY 2007
Sales Mayors Jewelers Ft Lauderdale, Florida
Sales Sold high end watch mostly Rolex Took in repairs for watchmaker Helped other sales associates in closing sale
High School Diploma
Union High School, Union New Jersey