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Human Resources Director

San Antonio, TX
February 27, 2020

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Human Resources and Talent Development Professional focused on human resources, talent development, strategic planning and performance management

Professional in Talent Development & Human Resources offering 20 years of Talent Development and HR Supervisory and Management experience in both the public and private sectors.

Talent Development and HR experience includes design and delivery of leadership development for executives, organizational effectiveness, talent management, associate relations, benefits and compensation, and HR policy development.

Leadership experience includes, exempt-level management and development, conflict resolution at senior management level, developing teambuilding programs, and strategic planning with business partners.


Talent Management

HR Policies & Procedures

Associate Relations

HR Programs/Project Management

Organizational Development

Orientation & On-Boarding

Training & Development

Performance Management


1997–1998 St. Mary’s University San Antonio, TX

MA, Industrial and Organizational Psychology

GPA: 3.89

1993–1997 Texas A&M University College Station, TX

B.A., Psychology

GPA: 3.34


2010– 2020 Kohl’s Department Stores San Antonio, Texas

2013 – 2020, Manager of Talent Development

Supervises and participates in the creation and delivery of all training programs, activities and tests for a variety of delivery methods including eLearning and instructor led materials using standard learning activity development tools.

Develops staff through coaching, providing performance feedback, providing effective performance assessments and establishing performance and development plans.

Partners with Credit Leaders to determine training requirements. Supervises and participates in the design, development and facilitation of all training programs, including activities and tests for new Associates joining Kohl's Credit. Also responsible to oversee the facilitation of ongoing training that is requested by Credit Leaders.

Executes special projects from start to finish as requested by Credit Leaders and updates/oversees the maintenance of course content and materials as necessary.

Serves as a resource for Leaders on issues related to performance and talent development.

Designs and implements Talent Development programs to support and meet business objectives through leader development.

2010 – 2013, Human Resources Generalist – Kohl’s Department Stores

Provides day-to-day guidance, coaching, and support to management and staff regarding employee relation issues, performance behaviors, interpretation of employment laws, and policies and procedures for organization of approximately 1,000 Associates.

Conducts investigations and makes recommendations regarding issues of staff disputes or misconduct.

Serves as a resource for managers on issues related to performance and talent management.

Assists in analyzing barriers to performance and devises a strategy to meet challenges articulating performance expectations.

Implements HR programs to support and meet business objectives.

Identifies trends and recommends actions to improve work environments based on business group workforce information.

Partners with assigned business groups to understand customer requirements and needs, evaluates alternatives and coordinates resolution across HR.

2007–2010 Home Depot San Antonio, Texas

Human Resources Manager

Responsible for executing human resources initiatives in multiple Home Depot stores for up to 1,000 Associates. Areas of focus include organizational effectiveness, staffing, performance management, and associate relations.

Provides direction to Store Management Team regarding employment practices and associate development.

Serves as business partner to the Store Manager, District HR Manager and District Manager in making strategic decisions that benefit the bottom line and increase business.

Liaison between the organization and the community by organizing and participating in community events.

2001–2006 Bexar County San Antonio, TX

Human Resources Manager

With staff of over 20 individuals, responsible for major human resources functions for organization of over 4,500 employees including benefits administration, compensation, recruitment, training and development, workers compensation, and employee relations.

Managed the first collective bargaining negations in Bexar County with the Deputy Sheriff’s Association.

Revised the human resources policies and procedures for Bexar County for the first time in over 30 years.

Utilized tact and diplomacy when providing human resources support services for various elected and appointed officials.

Responsible for managing the self-insured health insurance budget of over $20 million, a workers’ compensation budget of over $5 million and a staffing budget of over $2 million.

Created the first Leadership Development Program in Bexar County that afforded new or potential leaders in Bexar County the opportunity to learn and experience various leadership styles and skills.

Significantly contributed to various strategic planning efforts regarding human resources and budget issues.

Conducted sexual harassment investigations utilizing discretion and professionalism.

Presented Commissioners Court with recommendations regarding human resources issues on a regular basis.

1999–2001 Bexar County San Antonio, TX

Human Resources Officer

Responsible for providing human resources support for organization of approximately 500 employees.

Created Human Resources Office for the Juvenile Probation Department and implemented the organizations first set of policies and procedures.

Revised over 200 position descriptions within first six months of employment.

Conducted investigations regarding sexual harassment, employee grievances, and appeals.

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