Twie-Nicole Lee Fisher

**** **** ******** **** ***. 805

Jacksonville, Florida 32277

281-***-****

adazyx@r.postjobfree.com

PROFESSIONAL PROFILE

Sales & Marketing Administration/Customer Service Professional with over 10 years’ experience in communication, administration, event planning and promotions. Highly motivated, collaborative and analytical team player. Visionary change agent who believes in transforming challenges into opportunities.

SPECIAL SKILLS AND ATTRIBUTES:

Leadership

Team player

Problem solver

Attention to details

Multi-tasking

Fast learner

Works on own initiative

Excellent written and verbal communication

Customer care

Sales administration

Report writing

Event planning/promotions

Pricing and budgeting

Purchasing

Billing

Dispatching

Payroll/Timesheet Preparation

Contract and Proposal preparation

Computer Proficiency include:

Microsoft Office (Word, Excel, PowerPoint, Outlook), Oracle, Windows,

Data Extraction Programs, POS Systems, ADP Run/ADP WorkForce, Accounting Programs, Health Benefit Management Systems, Apple Macintosh, Call Handling and Dispatch Systems.

WORK EXPERIENCE

Administrative Assistant/Receptionist, August 2017- present

EBS SECURITY INC.

Communicating with potential and existing clients

Preparation of proposals and contracts

Receiving visitors and employees

Answering and placing calls

Providing information to employees regarding payroll and human resources issues

Preparation of payroll

Creating, updating and maintaining human resources records including direct deposits and wage garnishments

Processing of new employees

Providing employment verifications

Performs health benefits administration

Responsible for clients’ and employees’ timesheets preparation

Sales/Marketing Assistant, April 2017

HELMSBRISCOE (online)

Soliciting of hotel sales for clients at premiere hotels and cruise lines

Requesting quotes from hotels for pricing and amenities comparison

Sales Administrative Assistant (Jnr. Mgr.), 2007-2015

SHERWIN-WILLIAMS LTD.

Managed the operation of the Sale/Marketing Office

Performed general administrative duties

Communicated externally with customers by providing information on prices, product offerings, and establishing new accounts

Liaising internally with branch managers, sales representatives, technical representatives, warehouse, technical and costing departments

Following up on sales leads and assigning them to corresponding territories or branches

Coordinated special orders and product recalls

Responsible for servicing house accounts

Responding to Facebook queries

Solely responsible for product pricing and maintaining price list including performing competitive analysis, pricing of new products

Prepared weekly, monthly and quarterly sales reports

Implemented sales competition program

Preparation of annual budget with respect to direct sales and branch operations

Provide marketing analysis such as SWOT analysis

Supervised the clerical assistant/relief operator

Brand Desk Officer/Representative, 2006-2007

INTCOMEX LTD.

Responsible for product availability, communicating product information including changes, specifications and prices to internal and external customers.

Assist with sales quota of assigned computer brand

Account Handler, 2001-2003

ALLIED INSURANCE BROKERS

Performed employee benefits administration and support for assigned accounts.

Group Administrator (Contract), 2000-2001

FIRST LIFE INSURANCE CO. LTD.

Serviced assigned employee benefits broker accounts

EDUCATION AND TRAINING

Bachelor of Science, Marketing 2014 - Present

PENN FOSTER COLLEGE

Certificate, CCNA (Cisco Certified Network Assoc.) Exploration 2013

UNIVERSITY OF THE WEST INDIES

High School Diploma

ST. ANDREW TECHNICAL HIGH 1990-1994

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