Customer Service Administrative Assistant

Objectives

Experienced Administrative Assistant with proven communication, email management, data, research and development skills. Seeking a position to leverage my organizational and research skills to support internal and external communication leading to exceptional customer service for your company.

Education

General Education Diploma 1996

Associate Degree Pending - Secondary Education Bay Mills Community College, Bay Mills MI 1996

Experience

Admin II- Direct to Consumer (November 2016 –Current)

Foot Locker, Inc.

Returns Processing- Direct to Consumer

Customer Service

Problem Resolution, Slotting, Controller functions

Liaison with East Bay, Wausau-OshKosh WI Operations/Customer Service Team

Data Analysis

Processing of Customer Orders, i.e. Picking, Packing

Waving

Inventory Management

Financial Reporting

RF Device

World Ship/International and Military shipment processing

Manual Pick Request Processing

Daily Pick Information Updating and Bin Capacity Reports

Return to Vendor Processing (in Training)

Shipping directives and actions as needed

Administrative Assistant/Site Coordinator to the Regional Adjunct Dean (4/90 to 5/94)

Kirksville College of Osteopathic Medicine, Oakland General Hospital, Madison Heights MI 48071

Coordinator for 3rd and 4th year Medical Students

Arranging of Rotation Sites for students to meet curriculum requirements for graduation

Travel itinerary and set up for the Regional Dean

Planning and set up for Medical Education Days

Arrange for Professional Presenters for Education Days

Curriculum Vitae files (confidential)

Accurate Record Keeping to ensure graduation requirements

Travel and Education Days/Seminars

Reception/Admin II to the Director of Optometry (1/98 to3/00)

SVS Vision, Inc. Mt Clemens MI 48046

Multi Line Phone

Files

CV updates

Ordering of supplies for Multi state Facilities

Reports

Additional duties as necessitated

Bay Mills Resort and Casino – Night Audit/Back Up Night Manager (2/96 – 5/98)

Customer Service

General Ledger

Cash Counts

Spread Sheets

Customer Check In/Check Out

Data systems back up and re set

References upon Request.

Contact this candidate