KRIPA K

+974********

adazq9@r.postjobfree.com

KRIPA K

OBJECTIVE

To utilize my abilities and experience of managing a team making with responsible position in an organization and willing to work with at most dedication, innovative and experimental ideas where my skills are adherently used for the growth of the organization.

EXPERIENCE

RECEPTIONIST & VISA COORDINATOR JEFE TRAVELS

DOHA -QATAR

OCT 2016 – APRIL 2019

Greeting and welcoming guests and providing them with a positive first impression of the organization.

Directing guests and answering their questions.

Manage phone calls and correspondence (e-mail, letters, packages etc.)

Answering the telephone; taking and relaying messages; providing information to callers.

Coordinate office procedures.

Manage travel arrangements/appointments etc. For the upper management.

Submitting Qatar Tourist and Business Visa, Follow up Exit.

Handling Customer queries and resolving.

Periodic after sales service and customer retention to develop data.

Provide general support to visitors.

Verity customer Passports, Visas & states issued IDs and ensure proper authenticity.

VISA COORDINATOR ELEGANCE CASTLE HOTEL

DOHA -QATAR

AUG 2015 – SEPT 2016

Maintain and develop relationships with existing customers in person and via telephone calls and emails.

Submitting Qatar Tourist and Business Visa, Follow up Exit.

Handling Customer queries and resolving.

Periodic after sales service and customer retention to develop data.

Provide general support to visitors

2

Verity customer Passports, Visas & states issued IDs and ensure proper authenticity.

Scanning, faxing, and emailing necessary documentation to corporate office.

Manage agendas/travel arrangements/appointments etc. For the upper management.

RECEPTIONIST REALTOR XCHANGE

COCHIN-KERALA, INDIA

JUNE 2014 – JULY 2015

Directing guests and answering their questions

Management of office equipment.

Organizing, arranging and coordinating meetings.

Maintaining a clean and enjoyable working environment.

Coordinate office procedures.

Manage phone calls and correspondence (e-mail, letters, packages etc.)

Schedules appointments and meetings for executives and upper level staff.

Answering incoming calls, taking messages and re-directing calls as required.

SALES EXECUTIVE CLUB MAHINDRA HOLIDAYS & RESORTS INDIA LTD COCHIN-KERALA, INDIA

NOV 2010 – APRIL 2014

Exploring and developing new markets, dealers, accelerating growth & achieving desired sales goals.

Holiday Membership Selling through direct appointments, tele marketing and company channels.

Maintain and develop relationships with existing customers in person and via telephone calls and emails and generate references.

Respond to incoming email and phone enquiries.

Handling Customer queries and resolving.

Periodic after sale service and customer retention to develop data.

Able to complete task in timely manner.

Negotiate the terms of an agreement and close sales.

Achieving the monthly sales targets assigned.

Collecting Customer database, follow up with them calls, and fix appointments.

Handling both Inbound and Outbound sales.

EDUCATION

Diploma in IATA/UFTAA Foundation and EBT Course from Guiders Aviation

–Kochi (2010 Sep)

Bachelor of COM., Tourism and Travel Management from KVVS College of Science and Technology, Adoor Kerala (University of Kerala). (2007-2010) Higher Secondary Education from Government Vocational Higher Secondary school, Chunakkara Mavelikara. (2005-2007)

3

Passed Matriculation from Seventh Day Adventist Higher Secondary School, Mavelikara (2005)

SKILLS

Management Skills – Good Management skill for maintaining interpersonal relationships within the Organization.

Computer Skills - Rich Experiences in handling office-based Software’s

Creative Skills – Experience in the area of Human Resource Management, Employee Orientation & Training.

Language Skills – Proficient in English, Hindi, Malayalam & Tamil. PERSONAL INFORMATION

Birth Date : 31st October 1989

Gender : Female

Nationality : India

Residence Location : Doha, Qatar

Passport no : T4485009

Passport Validity: 06/02/2029

Visa Status: Business Visa (Valid till December)

Marital Status: Married

DECLARATION

I hereby declare that the above furnished details are true and best of my knowledge.

KRIPA K DOHA, QATAR

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