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Sales Customer Service

Location:
Clifton Heights, PA
Posted:
December 03, 2019

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Resume:

KEVIN CIRUCCI

Drexel Hill, PA

adazn9@r.postjobfree.com

610-***-****

Seeking a Customer Service, Sales, or Sales Position that will enable me to utilize and expand my experience to improve customer satisfaction. A sales or call center position in a fast-paced environment. Senior Customer Development Advisor

Iron Mountain - Royersford, PA

September 2018 to February 2019

Grew assigned accounts • Retention of current Iron Mountain customers • provided solutions to meet customer needs while uncovering and selling new opportunities for revenue growth quota attempt • Provided solutions that included information management, digital transformation, secure storage and logistics Digital Marketing Specialist

HIBU - King of Prussia, PA

July 2017 to April 2018

Fearlessly prospect and cold call new SME's across the country to present the value of HIBU's advertising and marketing solutions, such as websites, SEO/SEM, and mobile optimization Execute sales strategies and deliver effective sales presentations with passion for clients Study to become an expert in all HIBU products, solutions, and systems Follow up with clients to build a trusted advisor relationship Sell in a highly productive and competitive environment achieving and exceeding sales objectives Personal Care Assistant

Orlando, FL

Took care of my parents on a 24-hr supervision and care. 07/15 - 7/17 Perform all duties necessary for personal care.

Account Manager

I.C.E - Orlando, FL

April 2015 to July 2015

Handled outbound calls to prospective active and or retired military and government employees Required to meet sales goals expectations

I was able to achieve sales rewards and spiffs as well as meeting daily and monthly goals Enhanced customer satisfaction, problem resolution and retention Developed customer relationships

Reviewed purchases routinely and recommended additional savings opportunities Consistently exceeded my individual sales goals

Provide training for customers on internet features and functionality while visiting govvacationrewards.com WORK EXPERIENCE

Personal Care Assistant

Orlando, FL

June 2012 to March 2015

Took care of my parents on a 24-hr supervision and care. Perform all duties necessary for personal care.

Account Executive

Connextions - Orlando, FL

February 2011 to June 2012

Responsible for maintaining a book of business that involves prospecting for clients. Gather information on shipping methods and habits from businesses. Consistently maintain accounts and gain revenue for FedEx. Offer resolutions and customer service.

Continue to build value on sales calls to maintain retention for exclusive FedEx clients. Make shipping more efficient and cost effective for the clients. Telesales Division

Staples Corporate Office - Orlando, FL

July 2006 to December 2009

Increase provided book of business from 650 clients to 1150 clients Responsible for managing all 1150 national customer accounts with an emphasis on driving sales through selling office products via online or phone.

Enhance customer satisfaction, problem resolution and retention. Develop customer relationships.

Review purchases routinely and recommended additional savings opportunities. Provide training for customers on internet features and functionality while visiting Staples.com. Consistently exceeded my individual sales goals.

Lawn Technician

Tru Green Chemlawn - Orlando, FL

January 2004 to January 2005

Responsible for residential lawn care services - aerating, fertilizing and treating lawn conditions. Route located in the eastern sector of Orlando and surrounding areas. Successfully handle customer inquiries regarding lawn treatments, pre-conditions and other issues. Handle around 30-40 customers per day and embraced that taking care of the customer was the main priority. Home Equity Specialist

J.P. Morgan Chase - Houston, TX

January 2002 to January 2004

Responsible for handling home loans and line of credit for customers. Make outbound calls daily to potential clients to sell home equity loans and line of credit. Help customers with home improvement and other financial needs. Successfully provide resolutions to any client concerns. High school or equivalent in Business Management

Austin Community College - Austin, TX

Business Management

Tarrant County College - Fort Worth, TX

SEO

Marketing

Google Analytics

Indesign

Digital Marketing

Customer Support

CSR

Call Center

Customer Care

Customer Service

Sales Experience

driver's license

Self-starter and works well without supervision

Sales goals achieved, recognized for being top producer for 5-6 consecutive months Ability to prioritize and remain focused

Skilled at learning new concepts quickly while working well under pressure Exceptional customer service

Problem solving

Microsoft Word/Excel/Outlook/Power Point Presentation Excellent organizational skills

EDUCATION

SKILLS

CERTIFICATIONS AND LICENSES

ADDITIONAL INFORMATION



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