Jennifer Elizabeth Heckman

*** ******* ***, *********, ** 19047 215-***-**** adazm7@r.postjobfree.com

To Whom It May Concern:

Please accept my resume in consideration for the Human Resources opportunity with your organization.

I offer 20 years of Human Resources Management experience within various industries in order to provide your company with a results-oriented leader. My resume will show the successes I have had in my career and can provide an insight to my strengths which may match what you envision in the next Human Resources member of your team.

As I am both strategic and tactical, I adapt to any role easily due to the array of my experiences. I strive to develop my teams/business units. I become a true Business Partner within an organization and work my teams towards achieving successful results in accordance with the Business Plan. As you will see, I have elevated in my career through my experiences as I have been fortunate in being placed in challenging opportunities which makes me the strong leader I am today.

I am currently in the market looking for a steady opportunity due my position being eliminated following the company being acquired.

If you have any questions upon review of my resume, please feel free to contact me at the phone number or email address below.

Thank you for taking time to consider my credentials. I hope I would be able to speak with you further on the opportunity.

Best regards and best of luck in your search,

Jennifer Heckman

Jennifer Elizabeth

Heckman

176 Alberts Way, Langhorne, PA

215-***-****

adazm7@r.postjobfree.com

www.linkedin.com/in/heckmanhr

Versatile Human Resources Professional with 20 years of demonstrated history of working in various industries: environmental, manufacturing, production, distribution, energy, health services, and retail. Ability to communicate effectively with all levels of the organization. Possesses skills and competencies that extend beyond Human Resources. Positioned as a strategic business partner to the organization. Viewed as a right hand in driving the development and implementation of Human Resources strategies and policies to support defined business and strategic plans.

Specialized Strengths

Organizational Effectiveness & Development

Employee Engagement & Retention

Benefits & Compensation Management

Talent Acquisition

Change Management

Acquisitions/Mergers

Employee & Labor Relations Management

Strategic Planning

Organizational & Leadership Development

Payroll & HRIS Management

Legal Compliance & Government Reporting

Global Company Experience

Professional Experience

SEPTEMBER 2017 TO AUGUST 2019

Director of Human Resources / Clean Earth, Inc., Hatboro, PA

Clean Earth, Inc. is a leader in the environmental remediation and recycling solutions with 700 employees in the US. The company was acquired in 2019 and my position was eliminated.

Held the HR Manager position until I was promoted in April 2018.

Responsible for an HR team of 3 professionals.

Focused on employee engagement, streamlining workflow processes and standardizing practices.

Lead implementation specialist for 3 Clean Earth acquisitions in 2018.

Managed Employee Relations, including performance coaching, workplace behavior concerns and termination resolutions.

Partnered with management to communicate Human Resources policies, procedures, programs

and laws and provide training to managers/employees on HR practices.

Implemented enhanced online performance management system that includes performance

improvement plans and employee development programs.

Administered all WC/FMLA/STD/LTD claims in coordination with third parties.

Directed payroll and HRIS functions to ensure compliance with federal and state labor laws and

accuracy in data entry and data reporting.

Ensure company-wide compliance with all relevant employment laws and regulations.

Provided reporting on HR factors and KPI’s.

Completed benefit enrollments, changes, monthly premiums, open enrollment and

benefit plan design during renewal.

Launched completely paperless HR processes – Employee Self-Service, Performance Review Process, Benefit Enrollment, Benefit Open Enrollment, PTO scheduling and tracking, Employee Changes and Approvals.

Trained Managers and employees on HR laws, policies and procedures.

Obtained $70k in retro-activity refunds after completion of internal auditing of HR.

Organized and identified individuals for the launch of training program.

Member of the Sustainability Committee.

OCTOBER 2016 TO AUGUST 2017

Human Resources Manager / Lohnpack Contract Filling, Hamilton, NJ

Lohnpack is a leader in the filling and packaging of adhesives with 40 employees. I resigned due to dissatisfaction with hazardous work environment.

Hired as company’s first Human Resources Manager.

Redefined company policies and procedures with the inclusion of benefits administration, payroll processing and WC administration.

Upgraded HRIS/Payroll/Timekeeping system.

Managed Employee Relations, including investigations, performance coaching, workplace behavior concerns and termination resolutions. Facilitated and conducted employee and management training classes.

Moved into Production Manager role in March 2017.

Responsible for implementation of training program, created production incentives, and employee engagement techniques.

SEPTEMBER 2014 TO APRIL 2016

Sr. Director of Human Resources / Bancroft, Cherry Hill, NJ

Bancroft is a non-profit organization with 3,200 employees who specializes in the treatment of disabled individuals: brain injury, acute behavioral issues, developmental problems and autism. I resigned due to commuting issues at that time.

Responsible for a team of 30 HR professionals in the areas of HR Management, HRIS/Payroll, Recruitment, Scheduling, Benefits, Training and Worker’s Compensation.

Member of the Executive Leadership group which allowed me to focus on creating initiatives in alignment with the business plan and business objectives.

Developed HR Business Partnership model to ensure strong customer service.

Managed Employee Relations, including investigations, performance coaching, workplace behavior concerns and termination resolutions.

Strengthened the usage of the HRIS/Payroll system for better reporting and more accurate data.

Lowered vacancy and time-to-fill KPI by 20% through stronger networking, streamlining recruitment resources, and enhancing retention methods.

Developed and launched a team of Scheduling Coordinators in order to successfully lower the Overtime KPI organization wide.

Head of Compliance, including the AAP/DDD/DOE.

SEPTEMBER 2013 TO SEPTEMBER 2014

Stay at Home Mother / Langhorne, PA

APRIL 2013 TO SEPTEMBER 2013

Director of Human Resources/ Stellar Management, Ewing, NJ

Stellar Management is a leader in the staffing industry nationally with 59 locations and 200 employees. The company restructured and my position was eliminated.

Focus on Compliance and Compliance training.

Development and enhancement of HR policies and procedures.

Developed and implemented Performance Appraisal system, Benefits Administration and Employee Development programs.

Conducted national trainings – HR, Compliance, Supervisory

Health and Safety/Worker’s Compensation management

SEPTEMBER 2007 TO JULY 2012

Director of Human Resources, North America / Gamesa Technology Corp., Trevose, PA

Gamesa Technology was a global technological leader in the design, manufacturing, installation and maintenance of wind turbines with 1,000 employees in North America. Company downsized nationally and my position was eliminated.

Direct Management of HR areas with a team of 20 HR professionals.

Focus on general HR management, Organizational Development, Training, Recruiting and Change Management, Immigration, HRI/Payroll, Benefits and Compensation.

Member of the Top-Level Union Committee. Successfully negotiated and ratified 4-year CBA with US Steelworkers.

Facilitated weekly Plant Partnership meetings with Management and Union Officials.

Evaluated organizational structure, job design and financial forecasting throughout the company.

Launched Executive Business Program (IESE) and defined key collectives with a defined training program.

Managed expatriate contracts and international compensation and taxation.

Personally selected for 2012 International Assignment to lead continuity and consistency amongst global HR teams.

Developed Career Paths, Succession Planning and defined Key Collectives throughout

organization with a developed training program.

Return of $1.5M in training funds reimbursements from Federal, State and Local agencies. Led globally in training hours (KPI) for 3 years in a row.

Managed job levelling, salary banding and compensation equity utilizing Hay methodologies. Formalized Performance Management System.

Creatively produced KPI Management program and lowered all KPI’s annually – Absenteeism, Turnover, WC, FMLA, and Training.

Developed, planned, and implemented recruitment strategies and activities while building

relationships with key external resources and lowering recruitment costs. Paid over $100,000

in Employee Referral fees over 4 years.

Lowered Worker’s Compensation costs by $3M through direct management of the claims.

Successfully executed company restructuring throughout organization: 3 RIFS, 2 plant

closures and 5 plant furloughs without any legal repercussions. Reallocated 160 employees

during these times with a 70% retention rate.

Manage Employee Relations, including performance coaching, workplace behavior concerns

and termination resolutions. Facilitated and conducted employee and management training

classes.

MARCH 2006 TO AUGUST 2007

Director of Human Resources / Eastern Warehouse Distributors, Langhorne, PA

Eastern Warehouse is a locally owned and operated wholesale automotive parts distributor with 200 employees through 12 locations. I resigned for a global HR opportunity.

MAY 2003 TO MARCH 2006

Human Resources Generalist / Ready Pac Produce, Inc., Florence, NJ

Ready Pac Produce provides more than 150 mainstream and specialty produce items to the food service industry with 1,000 employees. I resigned due to a career advancement opportunity.

NOVEMBER 1999 TO MARCH 2003

Human Resources Administrator / Gillespie Advertising, Lawrenceville, NJ

Gillespie Advertising was a small privately-owned advertising agency with 100 employees. I resigned due to a career advancement opportunity.

Education

February 2012

Advanced Management Program – Global Outlook and Strategic Vision / IESE School of Business, New York, NY

March 2005

Professional in Human Resources Management Certification Program completion / Villanova University, PA

Essentials of Human Resources Management certification program completion

Human Resources Measurements and Metrics training completion

Mastering Supervisory Skills training completion

Train the Trainer program completion

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