Accomplished and energetic manager with a solid history of achievement in management. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include
, scheduling and inventory.
Seasoned lost prevention with more than 20 years of experience in fast-paced work environment. Excellent people person and stable leader.
Clerical Customer and Personal Service
Administration and Management Time Management
Installation Equipment Maintenance
Operation and Control Programming
Food Production Troubleshooting
Production and Processing Operation Monitoring
Quality Control Analysis Public Safety and Security Education and Training Operations Analysis
Oﬃce manager, 01/2011 to 05/2018
Pheal's Accounting & Tax Services – Forest, MS
Prepare and review operational reports and schedules to ensure accuracy and eﬃciency. Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records. Night Audit, 07/2014 to 01/2016
Holiday Inn Express & Suites Ridgeland - Jackson North Area – Ridgeland, MS Greet, register, and assign rooms to guests of hotels or motels. Verify customers' credit, and establish how the customer will pay for the accommodation. Contact housekeeping or maintenance staﬀ when guests report problems. Issue room keys and escort instructions to bellhops. Make and conﬁrm reservations.
Keep records of room availability and guests' accounts, manually or using computers. Professional Summary
Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
Compute bills, collect payments, and make change for guests. General manager, 01/2004 to 10/2009
KFC – Ridgeland, MS
Evaluate the performance of vendors, contract employees, or other service providers to ensure quality and cost-eﬃciency.
Explain goals, policies, or procedures to staﬀ members. Interview and hire new employees.
Oversee activities directly related to making products or providing services. Review ﬁnancial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Merchandiser, 06/2000 to 01/2005
O'Reilly Auto Parts – Canton, MS
Use computers to organize and locate inventory, and operate spreadsheet and word processing software.
Manage the department for which they buy.
Confer with sales and purchasing personnel to obtain information about customer needs and preferences.
Line work, 01/1999 to 02/2003
Sun Pine Corporation – Canton, MS
Collaborate with workers and managers to solve work-related problems. CNA, 01/1995 to 01/1999
Southern Healthcare Agency, Inc. – Ridgeland, MS
Complete physical checks and monitor patients to detect unusual or harmful behavior and report observations to professional staﬀ.
Record and maintain patient information, such as vital signs, eating habits, behavior, progress notes, treatments, or discharge plans.
Maintain patients' restrictions to assigned areas. Provide patients with assistance in bathing, dressing, or grooming, demonstrating these skills as necessary.
Accompany patients to and from wards for medical or dental treatments, shopping trips, or religious or recreational events.
Manager, 01/1991 to 04/1995
Pizza Hut – Canton, MS
Develop relationships and communicate with customers, site managers, developers, land owners, authorities, utility representatives, or residents. Estimate costs associated with operations, including repairs or preventive maintenance. Establish goals, objectives, or priorities for wind ﬁeld operations. Bachelor of Science: PreNursing,
Jackson State University - Jackson, MS
Associate of Science: Early childhood education,
Holmes Community College - Ridgeland, MS