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Sales Customer Service

Location:
Ottawa, ON, Canada
Posted:
December 03, 2019

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Resume:

Michael Beattie

**-*** ********* ****** ******, Ontario K2B 8K3 *********@******.***

613-***-**** (home) 613-***-**** (cell)

Professional Experience

Self Employed Owner-2014-Present

M&S Renovations

Responsibilities:

Sales

Developing relationships with Property Managers and Project Managers

Purchasing all Raw Materials

Supervision of all tradespersons

Final inspection of work completed

Procurement / Account Manager2012-2014

Electronic Distributors International Inc.

EDI is a technology hardware company giving new life to previously owned technology. Our strength is Asset Management and extending the life-cycle of electronic assets. EDI Inc. is a E-Waste Recycler/Processor as well.

Responsibilities:

To develop relationships with local E-Cycle Collectors and Tier 1 Manufactures

To Purchase Used Computer Equipment for refurbishing and resale

To grow accounts in Eastern Ontario

To develop direct buying relationships of E–Waste material from the High Tech and Government sectors

Sr Buyer 2010-2012

Renaissance Repair and Supply Ltd

Is the technology solutions, Asset Recovery and remanufacturing specialist

Responsibilities:

Develop vendor relationships, strategic supplier sourcing and strategies

Assists in coordinating purchasing related activities to ensure the efficient, cost effective flow of goods and services throughout the company;

Coordinates the process of requisitions, issues purchase orders, contracts and other documents vital to the purchasing function;

Prepares bid specifications and other necessary documents related to purchases;

Prepares vendor performance standards/requirements;

Recommends appropriate vendor depending on cost of purchase, quality of bid specifications and responsiveness;

Recommends and coordinates the modification to procedures and forms used in the purchasing functions; and,

Maintains vendor list, performance record and catalog files.

Stay current on any changes in either the supply of or demand for needed products and materials

Selection of appropriate suppliers for the repair and replacement of telephone network equipment

Work closely with Sales/Engineering teams to source equipment to close orders.

Buyer (6 Month Contract), 2008

Alcatel-Lucent, Kanata, Ontario

Responsibilities:

Working closely with Engineering, Sales and Marketing and Finance

Resolve variances between Purchase Orders and Invoices

Responsible for Purchasing OEM products

Monitor Supplier Performance

Working in SAP/R3 to support Purchasing functions

Business Development Manager, 2008 - 2010

The CJG Group, Ottawa, Ontario

The CJG group is a Canadian Owned provider of efficiency solutions and process insights to enable companies to maximize their profitability, asset management and customer service experience.

Responsibilities:

Customer introductions and relationship management

Opportunity assessments and analysis

Project overview and customer satisfaction measurements

Procurement Specialist / Customer Service, 2001- 2007

ITS Dynamic, Ottawa, Ontario

Responsible for the procurement and management of commodity and group of commodities for all aspects of ITS business groups.

Responsibilities:

Develop and maintain competitive supplier base for all products, services and capital equipment.

Implement opportunities for cost reduction through methods such as negotiation and buying strategy

Maintain effective supplier relationships while measuring and reporting on supplier performance.

Working closely with Engineering, Sales and Marketing and Finance

Work with suppliers to resolve problems that impact delivery, quality or cost

Prepare RFPs, participate in negotiations, award and administer contracts

Responsible for outsourcing products for ITS clients

Assisted in development of in-house MRP system for booking order and tracking inventory

Senior Buyer – 5 years

DY-4 Systems Inc., Nepean, Ontario

DY-4 Systems is a leading manufacturer of VME Bus Board Products for the Commercial and Military Markets

Responsibilities:

Responsible for the planning and procurement of manufacturing inventory items in excess of $30 Million annually.

Developing and maintaining vendor relationships

Working closely with Engineering, Sales and Marketing and Finance

Responsible for data inputting in the MRP

Responsible for working with suppliers for expediting, quality control and cost reduction

Education & Training

South Carleton High School, Grade 12

Professional Development Courses:

Principles of Transportation & Logistics Mgmt-PMAC

Principles of Quality-PMAC-, Algonquin College

Principles of Buying - PMAC, Algonquin College

Client Server Technology Course - Digital Equipment

Networking Strategy - Digital Equipment

Management Training Course - Algonquin College

Effective Business Writing Skills - Algonquin College

Time Management Course - Algonquin College

Microsoft Office Suite

SAP R3



Contact this candidate